Colliers International Property Consultants

Account Director (Facilities Management Delivery)

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Senior leadership experience in Facilities Management or integrated services
  • Strong commercial real estate experience and financial acumen
  • Proven client relationship and stakeholder management skills
  • Experience managing complex, multi-country or global accounts

Responsibilities

  • Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
  • Own P&L performance, ensuring financial targets and margin expectations are met
  • Provide strategic direction for Facility Management service delivery across all sites and regions
  • Lead governance, including executive reviews and performance reporting
  • Identify growth opportunities, including scope expansion and value-added services
  • Ensure compliance with contractual, regulatory, and safety requirements
  • Align cross-functional teams to deliver a consistent Facility Management solution

Benefits

  • Flexible location options within Texas
  • Opportunities for professional growth and development
  • Engagement in a dynamic and supportive team environment
  • Exposure to a diverse client portfolio
  • Access to continuous improvement initiatives
Full Job Description
***This position is ideally based out of Dallas, TX, but can be flexible to people in other markets within Texas.***

About the role:

The Account Director is responsible for overall client relationship management, strategic oversight, and commercial performance across the Facility Management portfolio. This individual ensures delivery aligns with contractual obligations while driving account growth, client satisfaction, and operational excellence.

In this role, you will:
  • Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
  • Own P&L performance, ensuring financial targets and margin expectations are met
  • Provide strategic direction for Facility Management service delivery across all sites and regions
  • Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
  • Identify growth opportunities, including scope expansion and value-added services
  • Ensure compliance with contractual, regulatory, and safety requirements
  • Align cross-functional teams to deliver a consistent and scalable Facility Management solution


What you bring:
  • Senior leadership experience in Facilities Management or integrated services
  • Strong commercial real estate experience and financial acumen
  • Proven client relationship and stakeholder management skills
  • Experience managing complex, multi-country or global accounts


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About Colliers International Property Consultants

Colliers International is a leading diversified professional services and investment management company. With operations in 68 countries, our more than 15,000 enterprising professionals work collaboratively to provide expert advice to maximize the value of property for real estate occupiers, owners and investors. For more than 25 years, our experienced leadership team, owning more than 40% of our equity, has delivered industry-leading investment returns for shareholders. In 2019, corporate revenues were more than $3.0 billion ($3.5 billion including affiliates), with $33 billion of assets under management in our investment management segment.
Learn more about Colliers International Property Consultants
Size
16,780 employees
Market Cap
$3.6 billion
Industry
Founded
1976
5 Year Trend
+16.6%
NASDAQ

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