University of Toronto

Academic Advisor, First-Year Transition (TERM)

University of Toronto$81K — $103K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent education/experience.
  • 4+ years in university academic advising, ideally in a registrar's office.
  • Proficient in interpreting and advising on academic rules and procedures.
  • Strong understanding of best practices in student services and advising.
  • Experience advising diverse and international student populations.
  • Advanced proficiency in Microsoft Office and database solutions like ROSI/ACORN.
  • Exceptional communication and interpersonal skills.

Responsibilities

  • Advise students on educational planning and course requirements.
  • Guide students through petition and appeal processes with options and consequences.
  • Develop and facilitate educational workshops and seminars.
  • Create learning outcomes and instructional content for workshops.
  • Address and resolve issues within role scope, escalating when necessary.
  • Offer proactive support to distressed students and make referrals as needed.
  • Foster a welcoming environment for students from diverse backgrounds.

Benefits

  • Full-time, term position for up to 18 months.
  • Opportunity to positively influence first-year student transition.
  • Collaborative work environment within the Registrar's Office.
  • Focus on equity, diversity, and inclusion in advising.
  • Participation in professional development opportunities.
Full Job Description
Date Posted: 09/01/2026
Req ID: 50043
Faculty/Division: New College
Department: New College
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

Description:

Your opportunity:

The Academic Advisor is a critical member of the team in the Registrar's Office and takes the lead in developing and delivering group sessions for incoming first-year undergraduate students. The Academic Advisor promotes a welcoming environment in the College for students from diverse backgrounds and serves as the primary advisor and is a resource for those transitioning into their first-year undergraduate programs.

As a member of the New College Registrar's Office, the Academic Advisor will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of students and many communities.

This is a full-time, term position for up to 18 months.

Your responsibilities will include:

  • Advising students on the development of their educational plans
  • Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
  • Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
  • Facilitating educational workshops and seminars
  • Developing learning outcomes for workshops and/or services
  • Developing content for instructional workshops
  • Resolving issues within the scope of the role and escalating problems as required
  • Providing proactive support to individuals in distress and making referrals to specific university services


Essential Qualifications:

  • Bachelor's degree in a relevant discipline, or an acceptable equivalent combination of education and experience.
  • Minimum four (4) years of relevant student academic advising experience in a university setting, preferably in a registrar's office.
  • Experience interpreting, applying and advising on rules, guidelines, and procedures.
  • Experience and sound knowledge of best practices in advising and student services.
  • Experience working with and advising international students and students from diverse backgrounds.
  • Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).
  • Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
  • Excellent oral and written communication, presentation, and interpersonal skills.
  • Demonstrated time-management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail.
  • Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
  • Knowledge and understanding of equity, diversity, and inclusion.


Assets (Nonessential):

  • Experience working with Faculty of Arts & Science curriculum offerings and regulations.
  • Knowledge of New College.


To be successful in this role you will be:

  • Approachable
  • Diplomatic
  • Honest
  • Perceptive
  • Possess a positive attitude
  • Resourceful


Closing Date: 09/13/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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