Ingram Micro

2nd Shift Operations Supervisor

Ingram Micro$72K — $116K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required, Associate's or Bachelor's degree preferred.
  • Minimum 5 years of experience in warehouse, distribution, logistics, or supply chain.
  • At least 3 years in warehouse operations, shipping, or distribution roles.
  • 1 year of supervisory or leadership experience required.
  • Strong knowledge of outbound shipping processes and inventory control.

Responsibilities

  • Lead night shift warehouse team to meet operational goals.
  • Oversee outbound shipping activities including fulfillment and carrier coordination.
  • Ensure accurate and timely shipment of customer orders.
  • Monitor workflow and staffing needs during the shift.
  • Maintain correct inventory records and support audits.

Benefits

  • Lead critical overnight operations impacting customer satisfaction.
  • Opportunity to develop and mentor team members.
  • Collaborative and safety-focused work environment.
  • Career growth opportunities within a growing operation.
Full Job Description

We're seeking an experienced Warehouse Supervisor - Outbound Shipping (Night Shift) to lead overnight warehouse operations and ensure the accurate, efficient, and timely shipment of customer orders. This role will oversee outbound logistics activities, warehouse personnel, inventory control processes, and shipping schedules while maintaining a safe and productive work environment.

The ideal candidate is a hands-on leader with experience managing high-volume warehouse operations, driving team performance, and ensuring service levels are met in a fast-paced distribution environment.

What You'll Do
  • Lead and supervise night shift warehouse associates, shipping clerks, and support personnel to ensure daily operational goals are achieved.
  • Oversee all outbound shipping activities, including order fulfillment, staging, loading, shipping documentation, and carrier coordination.
  • Ensure customer orders are shipped accurately and on schedule while meeting productivity and quality standards.
  • Monitor workflow, labor utilization, and staffing needs throughout the shift.
  • Maintain accurate inventory records and support cycle counts, inventory audits, and discrepancy investigations.
  • Serve as the primary escalation point for operational issues, shipping delays, inventory concerns, and employee questions.
  • Coordinate with transportation, logistics, customer service, and other cross-functional partners to ensure seamless execution of outbound operations.
  • Enforce warehouse safety standards, company policies, and operational procedures.
  • Identify opportunities to improve efficiency, throughput, accuracy, and warehouse performance.
  • Monitor warehouse space utilization and ensure proper storage, organization, and material flow.
  • Prepare and maintain operational reports, shipping metrics, and shift performance updates.
  • Drive employee engagement, accountability, and development through coaching and performance management.

What You Bring
  • High School Diploma or GED required.
  • Associate's or Bachelor's degree preferred.
  • Minimum 5 years of warehouse, distribution, logistics, or supply chain experience.
  • Minimum 3 years of experience in warehouse operations, shipping, or distribution.
  • At least 1 year of supervisory or team leadership experience.
  • Strong knowledge of outbound shipping processes, inventory control, and warehouse operations.
  • Experience supervising teams in a high-volume distribution or fulfillment environment.
  • Proven ability to prioritize work, solve operational challenges, and meet deadlines.
  • Excellent communication, leadership, and organizational skills.
  • Experience with Warehouse Management Systems (WMS), inventory systems, and Microsoft Office applications preferred.
  • Ability to work a night shift schedule and lead teams in a fast-paced operational environment.

Preferred Qualifications
  • Experience leading outbound shipping operations within a distribution center, fulfillment center, manufacturing facility, or large warehouse environment.
  • Knowledge of transportation scheduling, carrier coordination, shipping compliance, and warehouse productivity metrics.
  • Continuous improvement mindset with experience implementing process improvements and operational efficiencies.
  • Bilingual candidates (Spanish or Hindi) are highly preferred

Why Join Us?
  • Lead a critical overnight operation that directly impacts customer satisfaction and business performance.
  • Opportunity to develop and mentor warehouse professionals.
  • Collaborative, safety-focused culture.
  • Competitive compensation and benefits.
  • Career growth opportunities within a growing operation

The typical base pay range for this role across the U.S. is USD $72,700.00 - $116,300.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

About Ingram Micro

Ingram Micro is a leading technology distributor, providing a wide range of products and services to customers around the world. The company offers a comprehensive portfolio of IT products and services, including hardware, software, and cloud-based solutions. Ingram Micro is committed to providing high-quality products and services to its customers, and has a strong reputation for innovation and reliability in the industry. The company operates in markets around the world, and has a strong presence in North America, Europe, and Asia. Ingram Micro is dedicated to sustainability and environmental responsibility, and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Ingram Micro
Size
35,000 employees
Industry
Founded
1979

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