Lead and empower a dynamic team to ensure the efficient administration of long-term disability claims, while fostering internal and external relationships to achieve high performance and service excellence.

Transform supplemental health claims processes by leveraging expertise to design, implement, and enhance workflows. Collaborate with key teams to ensure compliance, efficiency, and a superior customer experience while optimizing operations.

Develop and enhance supplemental health claims processes by leveraging expertise to optimize eligibility, improve efficiency, and ensure regulatory compliance while partnering with cross-functional teams to deliver superior claim outcomes.

Elevate client experiences by leading the onboarding of new employer groups for Employee Benefits products, ensuring seamless transitions and ongoing support through proactive communication and alignment with cross-functional teams.