Lead the charge in shaping the enterprise API strategy, driving modernization, and managing platform engineering teams. Focus on enhancing developer experience, ensuring operational excellence, and fostering collaboration across technology organizations.
Oversee the strategic direction and operational execution for API management, driving modernization initiatives and engineering excellence across large-scale platforms while fostering collaboration and alignment with key stakeholders.
Manage executive support, enhancing team efficiency by coordinating travel, meetings, and communications for senior leadership. Foster positive client interactions and maintain organized schedules, enabling streamlined operations and informed decision-making.
Unlock potential by leading a global 24x7 operations team that manages AWS support. Drive automation, oversee incident command, and collaborate with engineering teams to enhance operational efficiency while ensuring exceptional client experiences.
Champion the future of cloud support operations, leading a globally distributed team to optimize AWS support processes, automate workflows, and enhance operational efficiency, while shaping the strategic direction of a high-impact 24x7 Tier 1 and Tier 2 production support team.