Collaborating with our Enterprise customers to identify and address their most critical business challenges.

Lead the communications strategy for our suite of AI-powered service solutions that serve the needs of IT, CS, HR, and other business teams. Drive all aspects of always-on comms campaigns including Freshdesk, Freshservice and other product announcements, partnerships, the use of owned data, proactive media strategies, customer stories, and more.

The ideal candidate for this role is a self-starter and driven by curiosity and delivering impact to the business and customer. In your work, you opt to help gather stakeholder inputs, synthesize information, and help showcase the art of what’s possible.

Consultative Sales Execution: Build and execute sales strategies tailored to mid-market customers, delivering value-driven solutions for ITSM, employee onboarding, and engagement needs

Partner & Channel Marketing – Leverage partnerships and co-marketing opportunities to expand reach and engagement in SMB segments.