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artificial intelligence

Survey: 93% of people would trust instructions from a robot in the workplace

Research has found that 75% of American parents think robots will take their kids’ jobs, but it turns out that many people also say that they would trust one at work.

Recent data from Oracle and executive development firm Future Workplace shows that 93% of people would believe a robot’s instructions at the office. Furthermore, 60% of workers and 79% of HR executives think that if they don’t get on board with AI, they’ll face challenges with “their own careers, colleagues, and overall organization.” Additionally, 71% of employees think they’ll need to know about AI and how to use it within three years.

As for how the research was carried out, 1,320 American workers and “HR leaders” weighed in.

How people feel about using AI at work

Everyone in both groups thought that AI coming to the workplace is a good thing, with “increased productivity” being the top asset. But the worst three things that could people thought could result from not getting with the program in terms of AI at work were “job loss,” less productivity and their skills falling out of favor.

But still, a remarkable amount of companies still have a long way to go in terms of taking steps toward getting people ready for AI — the data shows that 72% of HR executives said that their companies don’t train people for it at all.

Dan Schawbel, Research Director at Future Workplace and author of Back to Human, commented on the research in a statement.

“AI will enable companies to stay competitive, HR leaders to be more strategic and employees to be more productive at work. If organizations want to take advantage of the AI revolution, while closing the skills gap, they will have to invest in AI training programs. If employees want to stay relevant to the current and future job market, they need to embrace AI as part of their job,” he said.

Workers think AI will usher in these advantages in three years

They think that it will:

  • “improve operational efficiencies:” 59%
  • “enable faster decision making:” 50%
  • “significantly reduce cost:” 45%
  • “enable better customer experiences:” 40%
  • “improve the employee experience:” 37%

The most popular, positive thing that HR executives think will happen in three years as a result of AI is the idea that it “will positively impact learning and development,” at 27%.

Still, 51% of employees and 90% of HR executives see a bumpy road ahead — they’re worried about not being able to get with the program as workplaces begin to use AI in full force.

But it’s also important to note how many people are currently using AI in the first place — while 24% of workers and 6% of HR executives say that they are using it in the office, 70% of respondents rely on it outside of work.

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