A look at management consulting firm Centric (plus advice for getting hired)

Centric Consulting is celebrating its 20th year in business, but celebration isn’t anything new to the management consulting firm that is tackling the remote workforce game. According to CEO Dave Rosevelt, the company culture centers around three elements: purpose, values, and traditions (aka celebrations and phone calls from the CEO). Learn more about Centric’s virtual workforce, company-wide gatherings, and its seven core values.

Centric rundown

Size: Centric has a total of 825 employees in both the U.S. and India.

Industry: Information Technology & Services

Locations: Centric’s official headquarters is in Dayton, Ohio. The company also has 13 additional offices in Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Indianapolis, Louisville, Miami, Seattle, St. Louis, Tampa and Gurgaon, India.

Founded: 1999

CEO: Dave Rosevelt

How much do Centric employees make?

The average salary for a Centric Consulting employee is $120,000 per year. Ladders estimates are based on our calculations.

Centric Consulting Jobs

The company is currently hiring for a Senior Data Architect and a Data Transformation Analyst to work in Saint Louis, Missouri. Open remote positions include a Senior Process Excellence Consultants role. View Ladders’ Centric Consulting Jobs page for a full list of open roles and information on how to apply.

Centric company values

  1. Commit to delivery excellence
  2. Embrace integrity and openness
  3. Practice responsible stewardship
  4. Invest in an exceptional culture
  5. Ignite passion for the greater good
  6. Strive to innovate
  7. Live a balanced life

Centric company culture

Centric’s culture can be understood through three elements: its core purpose, its values, and its traditions.

The company’s core purpose is to create unmatched experiences for clients and employees.

“We deliver that unmatched feeling by always being willing to help, treating clients or colleagues as friends, doing what it takes, and putting others first,” Rosevelt said. “Our purpose focuses on people because relationships with others make everything more worthwhile.”

The seven values listed above reflect the same focus on people as the company’s purpose.

“We also have many traditions big and small,” Rosevelt said. “A personal favorite is our annual holiday party. For no other reason than to have fun and celebrate the year, we fly all employees and their significant others for a long weekend of fun in the winter.”

Other traditions include sending Mother’s Day and Father’s Day gifts as well as inviting employees to audition for the Centric Band, which plays at the Spring Meeting. Additionally, any person who gets promoted can expect a call from Rosevelt himself.

“We started Centric because we wanted a company where we could do great work but still have a life outside of work, a company with a fun culture that treats everyone like family and operates with honest and deep relationships,” Rosevelt said. “This was the start of the Centric business model and the underpinnings of the culture we have today.”

Centric’s virtual office model

While Centric has 14 offices around the world, Centric created a unique virtual model 20 years ago and continues to operate with it today.

“This model treats us well – it works for our clients who often need flexible collaboration options and it works for our employees who can live a better, balanced lifestyle,” Rosevelt said.

According to Rosevelt, Centric takes a practical approach to office space. In most locations there is limited office space since most of our consultants work at the client site. In some cases, the company does have development studios in these cities.

In addition to these offices, Centric also has national practices that provide deep expertise in services offerings such as Operational Excellence, Data & Analytics, People and Change Consulting, Enterprise Collaboration and many others. Consultants who are in these national practices often work in the same locations as the company’s offices, but many also are located throughout the U.S., traveling to work at the client site, or working remotely via development studios or from a home office.

Each client solution is unique, and while most projects are entirely staffed by consultants that live in the same city as the client, Centric also find that some projects are best supported by using a blend of consultants from the local office, specialty skills from the national practices, and cost-effective specialty and development resources from the Centric India office in Gurgaon.

Office Life

Due to a large virtual workforce, the Centric Consulting office life is untraditional, but the company embraces the differences. Centric knows that it’s incredibly important to create a great work environment and that has nothing to do with physical walls. As a result, respectful interactions are required and challenging each other to be better and think differently is expected.

Collaboration and respect are central to the Centric culture. Employees must be willing to lend a hand, provide a listening ear, celebrate successes, and manage challenges together.

While employees may not work in the same office as their team every day, they are collaborating and communicating with each other regularly. Each team, or, as Centric calls them, operating group, frequently holds “all-hands” meetings that allow teams to socialize and learn about what’s going on within their group and across the company. Groups also participate in several community “give-back” events as well – including painting houses, mentoring others, cooking and serving food, and donating winter coats and other items to those in need.

Companywide meetings

Part of that important collaboration comes to life when Centric gathers as a company three times a year. The Spring and Summer meetings are a mix of work, professional development, and social activities.

The third meeting, which is the holiday party, takes place every January at a different surprise location, with previous trips including San Diego, Austin, the Bahamas, and Puerto Vallarta. There’s no work at this event, instead, it is used as a time to get to know other employees and their families in a casual environment.

Centric treats its culture with the same importance as its business strategy, which means nurturing the talents and interests of its employees and providing an environment where everyone’s voice is heard.

What it takes to get hired

Centric hires professionals that are exceptionally skilled at their craft and who also naturally go above and beyond in their client and colleague relationships.

The company looks for consultants that love to help out, whether that means lending their expertise when another client team gets in a bind, working nights and weekends to meet a client deadline, or simply treating clients like friends.

Being aligned with Centric’s distinctive culture and values is also important for a candidate. The company looks for people with strong relationship building skills who are collaborative, engaging, diverse, and enjoyable to be around.

The company aims to hire employees for life, so hiring managers take the interview process seriously, having several touchpoints for candidates to meet and talk to multiple team members. Interviews explore the depth of expertise and values fit in equal parts.

Interview advice from CEO

“Take the time to get to know the role for which you are applying,” Rosevelt said, when asked his advice to someone interviewing with Centric. “What makes it exciting? What are the challenges? What is it really like on a day-to-day basis?”

Additionally, Rosevelt said that candidates should have a clear vision for their desired role (goals, salary expectations, etc.) and make it a point to communicate that to the hiring manager.

Rosevelt suggests that candidates openly share their strengths and weaknesses.

“It’s never good for either the recruit or Centric if employment doesn’t work out as expected,” Rosevelt said. “Only full transparency can assure all parties make the best decision possible.”

Employee benefits

  • Health, dental, vision, life and disability insurance
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Supplemental life insurance
  • Mental health care
  • Accidental death & dismemberment insurance
  • Performance bonus
  • 401K plan
  • Maternity and paternity leave
  • Military leave
  • Family medical leave
  • Work from home
  • Unpaid extended leave
  • Vacation & paid time off
  • Paid holidays
  • Sick days
  • Volunteer time off
  • Bereavement leave

Employee perks

  • Mobile phone discount
  • Company social events
  • Diversity program
  • Professional development
  • Job training

Employee reviews 2019

Reviews on Glassdoor range from one-star reviews titled “favoritism & retaliation” to five-star reviews titled “unbelievable people, unbelievable culture.”

Amazing culture. Talented people. Engaging client. Would love for this to be my last job,” one reviewer wrote.

Overall, the company has great ratings on Glassdoor, with 89% of reviewers agreeing they would recommend the company to a friend and 98% of reviewers agreeing that they approve of the CEO.