A look at communications solutions company 8×8 (plus tips for how to get hired)

8×8 is a communications solutions company that helps businesses transform their customer and employee experience by making communication faster and smarter. Learn more about this tech company that taking care of communications, so that companies can take care of their customers.

8×8 rundown

Size: 1,700 employees

Industry: Information Technology & Services

Locations: The company’s headquarters is in San Jose, California, but it also has United States locations in Minneapolis, Minnesota and New York, New York. International locations include London, England, Aylesbury, England, Cluj-Napoca, Romania, and Sydney, Australia. There are also regional offices in Singapore, the Philippines, Indonesia, Thailand, Hong Kong and Japan.

Founded: 1987

Founders: Dr. Chi-Shin Wang and Dr. Y.W. Sing

CEO: Vik Verma

vik verma 8x8 ceo
Courtesy 8×8

Mission: “8×8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform,” according to the company’s website. “8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter.”

How much do 8×8 employees make?

The average salary for a 8×8 Inc employee is $129,761 per year. Ladders estimates are based on our calculations.

8×8 jobs 

The company is currently hiring for 61 open positions, including a Business Operations Analyst and an Enterprise Technical Support Engineer to join the team at the headquarters in San Jose, California. The Seattle, Washington office is looking for a Solutions Delivery Consultant and an Enterprise Account Executive to join the team. Find a full list of open roles on Ladders’ 8×8 Jobs page.

Company culture

“Our values start with accountability and end with ‘play to win,’” Verma said. “8×8 doesn’t care where you come from, what god you worship, the color of your skin, or your gender – all we care about is what is in your head and heart. And that we play to win together.”

8×8 is a publicly-traded company with a startup pace and mindset, according to Verma. The company values innovation and collaboration, which it lives by with an open-door environment that welcomes new ideas from every level in the organization. The company also uses its own collaboration technology to support remote workers around the world.

What the 8×8 CEO says it takes to get hired

The company wants you to know that it values candidates’ time, which it why it takes the interview process very seriously.

“We’ve streamlined the application and interview process while maximizing the time spent on campus,” Verma said.

After applying, the whole process starts with a conversation with a company recruiter or hiring manager. After those conversations, the company aligns candidates’ interests and professional goals with one of its open roles. According to Verma, the company is looking for professionals who are smart, hard-working, honest, collaborative and are able to bring new ideas to the table.

“Be bold, be creative, and be prepared,” Verma said when asked his advice for a candidate interviewing at 8×8.

Funding and acquisitions

8×8 has raised a total of $131.2 million over two funding rounds. The latest round, a Post-IPO Equity round, was announced on Nov. 20, 2013, and raised $126 million. The first round, in 2003, raised $5.2 million.

The company has acquired 10 organizations, with the most recent being Wavecell on July 17 for $125 million.

Employee benefits and perks

  • Health, dental, vision, and life insurance
  • Flexible spending account (FSA)
  • 401K plan
  • ESPP and RSU grants
  • Employee stock purchase plan
  • Unlimited vacation time
  • Paid holidays
  • Sick days
  • Discounted gym membership
  • Commuter benefits
  • Catered lunch
  • On-sire fitness classes

Employee reviews 2019

Reviews on Glassdoor range from one-star reviews stating that the company is “too political” to five-star reviews stating that the company has a “start-up feel with an amazing culture!”

“This isn’t your average big corporate company where you’re just a number. Your work/input gets noticed,” one reviewer wrote. “I truly believe 8×8 is just getting started,” the reviewer continued. “Our CEO has big plans for this company and that starts with investing in the right people.”

The company has good ratings on Glassdoor, with 78% of reviewers recommending the company to a friend, and 88% of reviewers saying they approve of the CEO.

What does 8×8 do?

8×8 creates products and solutions so that its customers are able to more quickly and easily communicate with their customers and employees.

Products:

  • Cloud business phone systems (small business and enterprise)
  • Cloud contact center
  • Video conferencing
  • Phones and accessories
  • Integrations

Services:

  • Professional services
  • Support
  • Training
  • Customer success