A look at Brookdale Senior Living (plus advice for getting hired)

Brookdale Senior Living is looking to “help solve the issue of how to deal with the cost of healthcare in a rapidly aging world,” according to CEO Lucinda Baier. Learn all about the senior living company, including an inside look into company culture and interview advice.

Brookdale rundown 

Size: About 60,000 employees

Industry: Hospital & Health care

Locations: The company’s headquarters is in Brentwood, Tennessee, but it also has a field support office in Milwaukee, Wisconsin, and close to 800 senior living communities across the country.

Founded: 1978

CEO: Lucinda Baier

Lucinda Baier, Brookdale CEO
Lucinda Baier, Brookdale CEO

Mission: “Enriching the lives of those we serve with compassion, respect, excellence and integrity,” the company’s website states.

How much do Brookdale employees make?

The average salary for a Brookdale Senior Living employee is $124,626 per year. This estimation is based on jobs posted on the Ladders’ Brookdale Jobs page.

Brookdale Jobs

The company is currently hiring for a Health & Wellness Director to work in Saint Augustine, Florida, as well as a Director of Dining Services to join the San Antonio, Texas team. View Ladders’ Brookdale Jobs page for a full list of open roles and information on how to apply.

Brookdale company culture

“At Brookdale, we make lives better – including the lives of our associates,” said Diane Johnson May, the Executive Vice President of Human Resources. “Relationships are the heart of our culture…they help us create a sense of family between and among our residents, patients and associates.”

Associates do challenging, yet rewarding work, according to Johnson May, but they earn more than a paycheck; associates also enjoy ongoing programs catered to health, financial, mental, and emotional needs.

“The happiness of those we serve is dependent on the happiness of our associates, so we provide competitive compensation and a benefits package with additional perks designed to make our associates smile,” Johnson May said. “Most of all, our associates find purpose, meaning, and the chance to be a part of something bigger than themselves.”

Interview advice from the Executive Vice President of Human Resources

“Passion, courage, partnership and trust drive everything we do…that’s what we look for when hiring,” Johnson May said.

Along with expressing passion for helping make lives better, tell your interviewer what most interests you about working at Brookdale.

“Help us to see the connection between your purpose and the purpose of our organization,” Johnson May said.

Interview advice from CEO Lucinda Baier

“Show us your passion for helping others,” Baier told Ladders, echoing the emphasis on passion that Johnson May conveyed. “Passion, courage, partnership and trust are Brookdale’s cornerstones and drive everything we do…we look for people who share these traits.”

Baier, along with hiring managers at the company, want to see specific examples from your past.

“Show us what you’ve done to make an organization better and how you’ll help Brookdale enrich the lives of our residents and patients,” Baier said. “We have a saying here, if you’re not directly serving a resident or patient, serve someone who is.”

Employee benefits

  • Health, dental, vision, life and disability insurance
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Supplemental life insurance
  • Occupational accident insurance
  • Accidental death & dismemberment insurance
  • Performance bonus
  • 401K plan
  • Employee stock purchase plan
  • Employee discount

Employee reviews 2019

Reviews on Glassdoor range from two-star reviews titled “no accountability” to five-star reviews stating the Brookdale is “one of the most supportive companies I’ve worked for in 15 years.”

“Good leadership with a lot of longevity,” one reviewer wrote. “Company works hard to do the right thing. Great systems and technology compared to other long term care companies. Their philosophy is that good people make the difference and they definitely practice what they preach.”

Brookdale funding and acquisitions

The company raised one Post-IPO Equity round in March 2018 with Fosun Group as the lead investor. The company has acquired five organizations, with the most recent being Emeritus on Feb. 21, 2014.

What does Brookdale do?

Brookdale offers services in seven main categories:

  • Assisted living
  • Independent living
  • Memory care
  • Skilled nursing
  • Hospice
  • Continuing care retirement communities
  • Health care services