A look at veterinary organization Banfield Pet Hospital (plus advice for getting hired)

As the largest general veterinary practice in the US, Banfield Pet Hospital aims to lead the industry not just in the best pet care, but in tackling issues that pose threats to the wellbeing of its employees. Learn all about the company that initiated a student debt relief program, including information on how to get hired.

Banfield rundown

Size: Banfield has more than 19,000 associates nationwide.

Industry: Veterinary

Locations: The headquarters is in Vancouver, Washington. As the largest general veterinary practice in the U.S., Banfield has more than 1,000 hospitals in 42 states, Washington D.C. and Puerto Rico.

Founded: 1955

President: Brian Garish

Mission: “At Banfield, we are defining the future of pet health and wellness,” the company’s website states. “It’s about helping make better lives for pets, while extending the careers of the people who care for them. And it’s a movement we are proud to be part of.”

How much do Banfield employees make?

The average salary for a Banfield Pet Hospital employee is $97,940 per year. Ladders’ estimates are based on our calculations.

Banfield Pet Hospital jobs

Banfield is currently hiring for a Program Manager to join the Occupational Health and Wellbeing team at the company’s headquarters in Vancouver, Washington. The Chicago, Illinois location is currently hiring for a Doctor of Veterinary Medicine. View Ladders’ Banfield Pet Hospital Jobs page for a full list of open roles and information on how to apply.

Banfield company culture

“We strive to enable our associates to do what they do best,” said Tamara Robertson, vice president of talent acquisition. “As a Banfield associate, you’ll enjoy a wealth of resources and support to help you grow—from continuing education and career advancement opportunities across a broad range of fields to tools you’ll need to excel in your Banfield career.”

As a way of making life better for associates, the company offers childcare subsidies, continuing education funds, Banfield-sponsored industry memberships, community volunteering programs, stress resilience and energy management programs and a series of free counseling services for associates and their families through our Associate Assistance Program.

“In service of our mission to create a healthy work environment, we are committed to building a sustained culture of health and wellbeing through awareness and education as well as programs, resources, benefits and services that are valued and utilized by our associates, so they can be their best selves in both their work and personal lives,” Robertson said.

Inclusivity is also a majorly important aspect of the culture at Banfield.

“Our pledge, achieved through the health and well-being of our associates, is to create an inclusive environment where all associates can be themselves so that we can find value in our differences,” Robertson said.

The Mars Volunteer Program is a paid volunteer initiative that provides Banfield associates ith the time, resources and incentives to put their abilities to use in a meaningful way. Volunteer opportunities include providing preventive care to vulnerable pets and cleaning up dog parks, to packing pet food and painting local shelters and more.

Banfield’s focus on societal issues

According to President Brian Garish, only 4% of companies in the United States have established student debt repayment programs, and Banfield is one of them. As a part of promoting wellness in every aspect of its employee’s lives, Banfield is committed to supporting its associates’ financial wellbeing.

The Veterinary Student Debt Relief Pilot Program for full-time eligible doctors includes three elements:

  1. A low-interest refinancing option with supplementary .25% interest-rate reduction from a third party financial institution
  2. A monthly student-loan contribution of $150 paid by Banfield directly on qualifying student loans
  3. A one-time $2,500 payment for each qualifying Banfield student program in which the doctor participates prior to graduating

Additionally, the company is concerned with the mental health of its employees. According to Garish, one in six veterinarians seriously contemplate suicide at some point, one of the highest rates of any profession. Additionally, one in 10 veterinarians actually has a mental health issue that they deal with on an ongoing basis.

To combat these numbers, Banfield partnered with the American Veterinary Medical Association (AVMA). The program called ASK for assessing, support, and know is the first of it’s kind to tackle suicide prevention and mental health awareness.

Of course, Banfield takes care of not only its employees but their pets as well.

“Optimum Wellness Plans (OWPs) are fundamental to our practice and we offer free enrollment to our associates for up to three pets,” the company’s website states. “We encourage our associates to use our hospitals, build and strengthen relationships with our practice and understand the value of OWP services.”

Interview advice from the VP of Talent Acquisition

“As a practice full of pet lovers committed to proactive health and wellness and high-quality veterinary medicine, we are always looking for people to join our team who are dedicated to making a difference in the lives of pets and the people who love them,” Robertson said.

The company values diverse perspectives, ideas, and cultures, and is committed to creating an inclusive workplace that engages the voices and insights of all its associates.

“Whether you’re a veterinarian or credentialed veterinary technician inspired to help us lead a revolution in pet health and wellness; someone with strong management skills who would excel on the frontline of our hospitals as a practice manager or client service coordinator; or adept at client services and interested in joining our call center team, there are opportunities to join our practice at all different backgrounds, levels, and skillsets,” Robertson said.

Banfield is always hiring and looking for new pet lovers to join its team.

“As the nation’s largest general veterinary practice with over 1,000 hospitals nationwide, we are incredibly excited to continue to expand our team of more than 19,000 associates, so we can positively impact even more pets,” Robertson said. “If you’re passionate about pets and the people who love them, we’d love to hear from you!”

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@snoopthedoodle making the team smile!

A post shared by Banfield Pet Hospital (@banfieldpethospital) on

Employee benefits

  • Health, dental, vision, life and disability insurance
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Supplemental life insurance
  • 401K plan
  • Maternity and paternity leave
  • Military leave
  • Family medical leave
  • Unpaid extended leave
  • Vacation & paid time off
  • Paid holidays
  • Sick days
  • Bereavement leave

Employee perks

  • Employee discount
  • Employee assistance program
  • Mobile phone discount
  • Legal assistance
  • Pet friendly workplace
  • Professional development
  • Tuition assistance

Employee reviews 2019

Reviews on Glassdoor range from three-star reviews titled “not for everyone, but also not the devil” to five-star reviews titled “solid company which values principle-based decision making!”

“Benefits package is un-beatable,” one reviewer wrote. “I have been with Banfield for 12 years. I have watched the company grow from an un-organized large multi-unit company to a very organized company to work for. Expectations are set and followed upon and support is all around you if needed.”