Transform daily operations of case management services, leading and developing staff to ensure quality service delivery while ensuring compliance and promoting best practices in care management.

Drive successful enterprise-wide programs through strategic planning, execution, and effective stakeholder collaboration. As a key contributor, ensure timely and quality delivery while engaging with C-Suite executives and managing project complexities.

Manage provider relationships and network development, ensuring compliance and access in assigned regions. Drive strategic planning, evaluate network needs, and resolve provider issues in collaboration with internal teams to enhance service delivery.

Transform clinical processes by leading a dedicated CQM team, ensuring compliance with standards, and driving quality improvements across programs while fostering staff development and operational excellence.

Lead the charge in supervising Clinical Quality Management staff, ensuring compliance with standards and policies while managing training, audits, and workflow processes to enhance quality of care and service delivery across the organization.