Oversee technical operations and client services for casino gaming platforms, ensuring top-notch service delivery and customer satisfaction through effective leadership, strong relationship management, and cross-functional collaboration in a regulated environment.

Lead cross-functional teams to ensure operational excellence in casino gaming, enhancing service delivery and customer satisfaction while managing technical support and compliance across gaming platforms.

Lead cross-functional teams to support the development and delivery of innovative gaming hardware, ensuring project schedules align with quality expectations while tracking milestones and managing risks throughout the program lifecycle.

Empower program execution by supporting hardware development with cross-functional teams, tracking schedules, and ensuring quality of Gaming Hardware platforms from inception to production.

Unlock potential by delivering advanced software training, enhancing user knowledge and operational efficiencies through curriculum creation, data analysis, and tailored instruction, while supporting both clients and internal teams with gaming systems solutions.