Lead and execute the New Shop Opening process, ensuring operational alignment, managing timelines, and driving project success through collaboration with cross-functional teams and franchise partners.

Lead the charge in driving HR initiatives, enhancing retention, and fostering talent development. Collaborate with management to navigate employee relations and cultural leadership, ensuring operational success in a dynamic, multi-unit environment.

Lead the charge in enhancing HR excellence across field operations, driving retention, succession planning, and employee relations to cultivate a high-performance culture and foster meaningful organizational growth.

Optimize off-premise and third-party delivery operations. Collaborate cross-functionally to enhance our digital marketplace presence, improve guest experiences, and drive performance while ensuring operational excellence in food delivery and catering.

Champion innovative off-premise and catering strategies to enhance guest experiences, boost sales across digital platforms, and ensure operational excellence while collaborating with cross-functional teams to create a welcoming Potbelly vibe.