Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$100K - $130K *

Drive the design and deployment of secure AI applications in cloud environments, integrating advanced technologies like machine learning and ServiceNow solutions to enhance operational efficiency and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $150K *

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $200K *

Unlock potential by driving enterprise agent solutions with Microsoft technologies. Collaborate on agent governance, lifecycle management, and secure operations, while translating designs into product...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$116K - $155K *

Transform the future of networking by leading hands-on system integration; design, implement, and optimize solutions. Collaborate across teams to enhance efficiencies and deliver top-tier operational...

Maryland, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Join a team that's redefining cybersecurity by leveraging AI to enhance defense strategies. Engage with customers across the Americas, translating complex concepts into actionable insights while drivi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Support strategic enterprise accounts by tackling complex technical challenges. Collaborate with product teams to design operational processes and enhance monitoring strategies for optimal customer ex...

Ontario, CARemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...

North Carolina, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $101K *

Join a team that's dedicated to providing expert technical support for power and connectivity solutions. Engage with customers to troubleshoot and resolve issues, ensuring satisfaction and enhancing p...

Woodridge, ILRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$143K - $199K *

Strategize and optimize marketing technology architecture and integrations. Drive platform health and feature development while collaborating with cross-functional teams to build robust solutions that...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $96K *

Take ownership of Windows Server environments, ensuring optimal performance and security. Collaborate with teams to manage server operations, implement solutions, and enhance system reliability while...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team as a Virtual Desktop Infrastructure Engineer, where you'll design and implement secure communication solutions for classified environments, ensuring compliance with DoD cybersecuri...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$88K - $105K *

Drive system administration excellence by managing Windows servers, ensuring compliance, and automating processes. Collaborate with teams to enhance infrastructure and support key technology initiativ...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$155K - $287K *

Lead the charge in driving enterprise sales growth by delivering transformative digital solutions. Partner with executives and organizations to modernize legacy applications and enhance business proce...

Plano, TXRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Technical Services

$145K - $155K *

Transform customer engagements by leading a dynamic team, ensuring project success through effective management and operational oversight. Drive continuous improvement and enhance client satisfaction...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Transform financial operations by supporting ERP implementation, analyzing business processes, and ensuring seamless integration across multiple workstreams. Collaborate with teams to enhance system f...

Washington, DCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$266K - $355K *

Transform customer experiences by leveraging technical expertise to identify solutions and drive business growth. Collaborate with decision-makers to demonstrate product value and enhance satisfaction...

RemoteRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$266K - $335K *

Unlock potential by managing relationships with senior technical personnel, demonstrating product value, and providing expert solutions to enhance customer business objectives in a dynamic sales envir...

Sacramento, CARemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $250K *

Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $102K *

Unlock the potential of network infrastructure by designing, implementing, and maintaining advanced systems. Collaborate with IT teams to enhance connectivity and resolve complex issues, ensuring seam...

East Lansing, MIRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...

Massachusetts, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Staffing

$96K - $102K *

Join a dynamic team to develop and implement strategic communications initiatives that translate complex research into engaging content for diverse audiences, enhancing visibility and impact across ed...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$131K - $243K *

Lead the charge in modernizing C4I systems by managing integration and testing strategies. Collaborate with an international team to define architecture and ensure system verification, driving project...

Colorado, USRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $135K *

Drive growth by partnering with sales teams to identify and develop cybersecurity service opportunities. Lead consultative engagements, create proposals, and deliver impactful presentations while coll...

New York, NYRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.