Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$110K - $130K *

Unlock potential by designing and implementing enterprise identity solutions, ensuring secure access across cloud and hybrid environments while collaborating with cross-functional teams to enhance IAM...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving operational excellence in Repair field operations across Canada and the US. Lead a dedicated team, enhance efficiency, and support growth initiatives while ensuring quality...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $144K *

Champion IAM governance and strategy as a Senior Analyst, driving initiatives for identity management, compliance, and security. Collaborate with teams to implement standards and mentor junior members...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $240K *

Unlock your potential by leading a team focused on enterprise authentication security. Drive innovation in single sign-on platforms, ensuring secure, scalable solutions for millions of users while fos...

Georgia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Champion a secure digital landscape by architecting innovative security solutions. Collaborate with cross-functional teams to design robust security infrastructures that align with customer business o...

Texas, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$173K - $211K *

Champion the execution of API strategies, leading teams to deliver secure enterprise APIs and innovative solutions while aligning technology with business goals and fostering a high-performing enginee...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Optimize the performance and reliability of critical React applications in Azure. Collaborate across teams to troubleshoot, enhance, and support cloud-based solutions while ensuring seamless user expe...

Oak Brook, ILRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $140K *

Build innovative back-end solutions in a multi-tenant SaaS environment. Collaborate with a dynamic team to design, develop, and maintain efficient systems while leveraging AI and best practices for so...

Oregon, USRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Drive AI transformation by bridging client needs and technology capability, orchestrating cross-functional teams to innovate finance processes, optimize workflows, and deliver measurable enterprise va...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $165K *

Empower data center development by leading complex projects from site acquisition to construction. Drive client relationships, manage multidisciplinary teams, and ensure successful project delivery wh...

Dallas, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Champion complex network installation projects by leading teams, mentoring technicians, and ensuring high-quality service delivery. Collaborate with project managers and customers to meet objectives w...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Innovate solutions by analyzing and supporting enterprise applications in a healthcare setting. Collaborate with teams to enhance workflows, troubleshoot issues, and lead projects, ensuring optimal so...

Arizona, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $163K *

Engage with clients as a senior technical advocate, leading strategic audits and RFPs. Collaborate across teams to enhance business development efforts, translating complex data into actionable insigh...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's dedicated to deploying and sustaining software-enabled autonomous systems. You'll bridge technical gaps, ensuring operational readiness and enhancing customer independence through h...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform program execution by leading cross-functional teams to ensure timely delivery, quality, and customer satisfaction. Drive financial health and manage risks throughout the program lifecycle, f...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive new logo acquisition and revenue growth by managing the full sales cycle for assigned prospects, leveraging industry expertise and consultative selling to deliver tailored solutions and achieve...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape your career by leading service integration for federal health IT. Collaborate with diverse teams to enhance service delivery, establish clear responsibilities, and drive accountability across a...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$92K - $166K *

Transform critical systems for the US Antarctic Program by designing, deploying, and maintaining Linux-based infrastructure. Collaborate with cross-functional teams and lead operations in a unique, mi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $106K *

Join a team that's transforming federal species data integration by leading the production of comprehensive range maps for marine and anadromous taxa, ensuring compliance with established standards an...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $150K *

Transform enterprise data governance by leading strategy, enhancing quality, and ensuring responsible use. Collaborate with senior leaders to integrate governance into priorities and drive measurable...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $160K *

Lead the development of a robust web application by designing, coding, and testing software while mentoring junior engineers. Collaborate on process improvements and ensure compliance with industry re...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $180K *

Lead the strategy and execution of a critical digital platform, driving innovation and operational excellence while managing a high-performing global team and fostering collaboration across business u...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Deliver strategic IT solutions by building relationships and driving sales growth. Engage with clients to identify needs, manage the sales process, and collaborate with technical teams to ensure succe...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$93K - $116K *

Unlock your potential as a senior technical SME, enhancing intelligence simulation capabilities and delivering top-tier training support for military operations. Collaborate with teams to optimize sys...

Hawaii, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.