Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$85K - $100K *

Empower early childhood programs by delivering training and technical assistance on child development, effective teaching, and home visiting practices, ensuring culturally responsive and evidence-base...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $85K *

Join a dynamic team to support and enhance global IP network services, ensuring stability and availability for Financial Markets. Collaborate with engineers and customers to resolve complex issues and...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Drive workforce management excellence by leading forecasting, scheduling, and performance optimization in a dynamic, multichannel support environment. Collaborate with cross-functional teams to enhanc...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Empower our mission by leading data center and cloud engineering strategies. This hands-on role requires expertise in infrastructure planning, hybrid-cloud architecture, and automation to drive modern...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $140K *

Drive your career forward as a Product Owner, CPQ, leading agile delivery and backlog management for our Configure-Price-Quote platform. Collaborate with cross-functional teams to enhance Quote-to-Cas...

California, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $200K *

Drive account growth by managing client relationships and fostering strategic partnerships. This dynamic role engages with clients, executing sales strategies to expand product adoption while ensuring...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Empower integration solutions by designing and maintaining critical connections across platforms, enhancing Quote-to-Cash processes and ensuring seamless data flow for thousands of merchants through i...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$82K - $103K *

Engage in impactful cybersecurity initiatives by supporting GRC tasks, conducting risk assessments, and collaborating with teams to enhance compliance and governance practices. Develop your expertise...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $174K *

Unlock your potential as you drive the deployment of cutting-edge networking solutions, ensuring exceptional service delivery and customer satisfaction through expert collaboration and proactive issue...

Texas, USRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$72K - $105K *

Join us to enhance coding accuracy and quality in acute care settings. Collaborate with team members to achieve operational goals, ensure compliance, and provide technical support while fostering a cu...

Charlottesville, VARemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Educate healthcare providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder education, ensuring...

Atlanta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$85K - $115K *

Lead the coordination and execution of UAT while driving business analysis for tech initiatives. Collaborate across teams to ensure requirements are clear and testing processes run smoothly. Deliver h...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $133K *

Optimize customer interactions by managing order entry, tracking, and support activities across local business units and agent accounts, ensuring timely delivery and effective communication in a dynam...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a team that's redefining client onboarding and implementation in cybersecurity. Drive successful project delivery by translating contracts into actionable plans, coordinating resources, and ensur...

Washington, DCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $130K *

Join a team that's redefining billing solutions in the legal sector. Leverage your expertise in law firm financial operations to support sales efforts, conduct client demos, and enhance our innovative...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Unlock your potential by collaborating with clients to design and deploy AI-driven solutions. This role blends engineering and client engagement, enabling you to tackle complex challenges and deliver...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Transform data integration in modern data centers by leading a team to design and implement edge collectors, ensuring seamless connectivity and efficient onboarding across multiple sites while collabo...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Drive seamless SaaS implementations by collaborating with clients, configuring solutions, and providing expert support. Ensure optimal performance and user satisfaction while managing multiple project...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$104K - $130K *

Contribute to ICT design and project management for mission-critical data centers and smart buildings. Collaborate with technical teams, manage project scopes, and utilize advanced tools to enhance ef...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$83K - $107K *

Shape the future of clinical education by leading Epic EMR training initiatives. Collaborate with healthcare professionals to enhance patient care through effective training programs, ensuring optimal...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Optimize software quality by validating workflows and integrations through comprehensive testing. Collaborate with cross-functional teams to ensure robust test coverage, automate processes, and suppor...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with public sector clients to craft tailored Microsoft Dynamics 365 F&O solutions. Collaborate with sales teams, conduct discovery sessions, and present innovative proposals that align technolo...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Drive procurement excellence by managing supplier relationships and optimizing processes. Take ownership of sourcing strategies, ensuring compliance and cost savings while mentoring team members in a...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Grow your career with a dynamic role that drives actionable insights across e-commerce and service delivery. Collaborate with stakeholders to analyze data, build impactful reports, and enhance busines...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Manage and grow large enterprise accounts, developing C-level relationships and driving sales of technology solutions to enhance business continuity and disaster recovery efforts across organizations...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.