Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$165K - $215K *

Accelerate customer success by fostering AI adoption, driving use cases, and ensuring SMB and Mid-Market clients achieve meaningful outcomes through tailored solutions and collaborative workshops with...

San Francisco, CARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$157K - $298K *

Transform HR technology strategy by leading Workday HCM Core and Security initiatives. Drive governance, optimize processes, and ensure compliance while enhancing user experience and data integrity ac...

Arkansas, USRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Aerospace & Defense

$160K - $180K *

Elevate customer success by managing strategic federal programs, ensuring seamless implementation and adoption of innovative solutions. Collaborate with stakeholders to drive project execution and enh...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Drive the development of innovative web applications in a collaborative agile environment, ensuring high-quality delivery and performance tuning while adhering to best practices and standards. Join a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $425K *

Unlock potential by driving cloud solutions sales in the public sector, cultivating strategic relationships, and exceeding revenue goals through innovative approaches and collaboration with internal a...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $145K *

Empower your software engineering career by directing AI to deliver full-stack solutions. You'll manage end-to-end feature development, leveraging AWS and AI tools to enhance productivity and quality...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$153K - $207K *

Lead the design and optimization of advanced network security architectures, focusing on Palo Alto Networks solutions. Provide senior technical leadership, drive enterprise-scale implementations, and...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive impactful strategies by leveraging research and insights to advance government health opportunities. Collaborate with leaders to enhance competitive positioning and secure meaningful work that b...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $130K *

Lead the charge in expanding programmatic strategies and driving digital advertising initiatives. Collaborate cross-functionally to optimize performance, manage key partnerships, and provide thought l...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $326K *

Grow your career with a strategic role driving Data & AI Security channel sales. Collaborate with partners to develop scalable practices, enhance revenue, and shape go-to-market strategies while engag...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$86K - $166K *

Join a dynamic team focused on cybersecurity incident management, where you'll analyze and resolve security incidents, develop proactive strategies, and safeguard sensitive data against evolving cyber...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$153K - $228K *

Architect scalable HR technology solutions by translating business needs into effective strategies. Collaborate with HR and IT to enhance processes across the employee lifecycle, ensuring alignment wi...

Norfolk, VARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $140K *

Lead the design and optimization of hybrid infrastructure, focusing on Microsoft Azure and Microsoft 365. Ensure secure, scalable, and reliable technology solutions that align with business needs whil...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$159K - $243K *

Collaborate with strategic partners to drive business growth, enhance sales capabilities, and execute comprehensive business plans. Leverage existing relationships to maximize partner engagement and a...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $230K *

Empower your career by leveraging your expertise in OT/IoT security to drive innovative solutions. Collaborate with clients and sales teams to enhance cybersecurity offerings and deliver impactful pre...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $184K *

Lead the charge in delivering innovative OT/IoT security solutions, collaborating with clients to enhance their cybersecurity posture while developing new service offerings that align with business ob...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $184K *

Unlock potential by serving as a customer-facing security expert, guiding clients through OT/IoT security projects. Collaborate with stakeholders to enhance security offerings and drive business objec...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $230K *

Lead the charge in delivering innovative OT/IoT security solutions while collaborating with clients to enhance their cybersecurity posture. Utilize your expertise to educate teams and develop new serv...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Help us enhance operational efficiency as a Business Systems Analyst by analyzing systems, developing technology strategies, and implementing improvements that streamline processes and boost productiv...

Coral Gables, FLRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$182K - $198K *

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $130K *

Lead the charge in enhancing security operations by implementing controls, managing vulnerabilities, and ensuring compliance across various domains. Collaborate with teams to drive security outcomes a...

Overland Park, KSRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$176K - $281K *

Join a team that's shaping the future of service portfolios by driving strategic initiatives, enhancing customer outcomes, and optimizing financial performance across complex managed services and tech...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Unlock enterprise-wide cyber risk insights by conducting assessments, articulating risks in business terms, and collaborating with compliance to enhance cybersecurity governance and decision-making ac...

Richmond, VARemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Unlock your potential as a Senior WebSphere Middleware Administrator, overseeing the administration, security, and automation of IBM WebSphere platforms to ensure high availability and compliance whil...

Norwich, CTRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $100K *

Engage with clients to drive sales and revenue growth in the Cyber Security sector. Collaborate with teams to deliver innovative digital solutions, ensuring client satisfaction and exceeding profitabi...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.