Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$72K - $90K *

Unlock potential by providing technical and operational support in Cardiac Rhythm Management, ensuring high-quality service and education to healthcare professionals while traveling extensively within...

Baltimore, MDRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by managing research computing infrastructure, guiding teams, and ensuring efficient operations. Collaborate with a dedicated team to drive innovations in patient care while enjoying...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $181K *

Champion the evolution of endpoint management by leading a team to modernize and secure the firm's digital workplace, ensuring seamless user experiences and operational excellence across diverse techn...

Seattle, WARemote

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$111K - $197K *

Champion integration solutions by leading projects, conducting discovery sessions, and implementing complex integrations for clients in Higher Education and Nonprofit sectors. Drive results and ensure...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$77K - $110K *

Create impactful training solutions that enhance fleet readiness by transforming system updates and requirements into effective educational materials for Navy personnel, leveraging your expertise in s...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $165K *

Elevate your career by driving clinical education and training for GI Ultrasound. Collaborate with sales and customers to enhance technical competencies, optimize workflows, and improve patient care t...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $140K *

Accelerate progress at driving growth and expanding market presence through strategic sales planning, client relationship management, and business development in the public sector, ensuring long-term...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$81K - $90K *

Transform the digital landscape by leading strategic initiatives that enhance user experiences and drive enrollment. Oversee digital content, manage projects, and implement innovative technologies to...

Rochester, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$75K - $158K *

Champion the design and optimization of SAP Forms solutions to enhance logistics and financial operations within a complex SAP S/4HANA environment, collaborating with stakeholders to drive efficiency...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $327K *

Unlock potential by leading security strategy and architecture, partnering with the CISO to enhance technical oversight and incident response. Drive secure practices across teams while mentoring engin...

United StatesRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $159K *

Innovate connections between business units and IT, translating goals into actionable tech roadmaps. Manage projects from ideation to execution by fostering collaboration and driving accountability ac...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Oversee and guide complex privacy projects, ensuring high standards and compliance while mentoring privacy consultants to enhance client programs and outcomes. Collaborate closely with stakeholders to...

CanadaRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$66K - $101K *

Empower your career by providing remote technical support, resolving incidents, and ensuring service delivery excellence. Collaborate with clients and teams to maintain high service levels and drive c...

Oregon, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $143K *

Shape the future of digital solutions by developing innovative M365 and Power Platform applications. Collaborate with a dynamic team to enhance enterprise collaboration, automate processes, and levera...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join our team as a Sr. Platform Engineer to build and support automated, self-service cloud platforms, enhancing deployment efficiency and security while collaborating with engineers and IT to drive i...

Gainesville, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $115K *

Partner with us to design and validate predictive models that enhance business processes across various domains, leveraging data science techniques to drive insights and improve decision-making within...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Grow your career with us by providing presales solution architecture services, developing tailored solutions, and fostering client relationships to drive business success and innovation...

Pennsylvania, USRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$272K - $374K *

Empower our sales team to drive revenue growth by leading strategic engagements with Federal Systems Integrators. Utilize your expertise to craft account plans, build relationships, and navigate compl...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $157K *

Join a dynamic team to develop and enhance clinical systems, ensuring compliance with NIH standards. Collaborate with cross-functional teams to troubleshoot and implement solutions that improve health...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $160K *

Drive your career with a strategic role in Product Operations, partnering with leaders to transform complex challenges into actionable insights, while enhancing cross-functional collaboration and leve...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $125K *

Lead innovative design solutions as a Senior Design Engineer, transforming client needs into actionable broadcast system designs. Collaborate with global teams, mentor junior engineers, and ensure pro...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$144K - $230K *

Engage with our sales team as a Technical Sales Lead, driving technology evaluations and managing customer relationships. Leverage your expertise in telecommunications to ensure satisfaction throughou...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$205K - $270K *

Join our dynamic infrastructure team to design and enhance core systems that empower innovation, ensuring seamless, secure, and efficient operations across multi-cloud environments while fostering a c...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Advance your career by leading strategic partnerships, optimizing relationships, and driving revenue growth. Collaborate across teams to enhance product capabilities and market reach while managing a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Accelerate progress at a leading telecom program by driving automation in engineering activities. Collaborate with cross-functional teams to deliver innovative solutions while managing scope, timeline...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.