IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
$110K - $130K *
Pioneer security excellence by leading IT security operations, enhancing cloud and endpoint security, and driving compliance initiatives. Collaborate with cross-functional teams to mitigate risks whil...
Today
$100K - $120K *
Join a team that's dedicated to optimizing SAP environments through expert support and administration. You'll manage SAP HANA and Basis operations, ensuring seamless upgrades, troubleshooting, and sys...
2 weeks ago
Cyber Security Analyst II - Sailpoint (Remote - NC, AZ)
$88K - $105K *
Join our team to enhance identity governance and access management solutions. You'll collaborate with stakeholders to optimize IAM processes, focusing on SailPoint IdentityIQ and ensuring compliance a...
Today
Junior Applications Developer (Information Technology Analyst 1)
$63K - $103K *
Contribute to the modernization of court operations by designing and developing enterprise-level web applications, collaborating with stakeholders throughout the software development lifecycle to enha...
1 week ago
$168K - $270K *
Lead proactive cybersecurity initiatives, driving incident response and threat hunting across diverse environments. Collaborate with experts to enhance security posture and tackle complex investigatio...
1 week ago
Mid-Level Microsoft DevOps Engineer (Remote)
$160K - $180K *
Transform digital services by collaborating on Azure cloud engineering, CI/CD, and observability. Support mission-aligned platform capabilities while ensuring secure, reliable, and maintainable soluti...
1 week ago
Revenue Cycle Managed Services - Senior Director of Information Technology
$150K - $180K *
Drive the future of technology services by leading IT operations, ensuring reliability, security, and performance across internal and client-facing environments. Collaborate with teams to enhance serv...
3 days ago
Research Compliance Consultant
$125K - $200K *
Champion research security and export controls compliance, ensuring adherence to regulations and fostering collaboration across departments to protect institution integrity and intellectual property w...
Reposted today
Security Systems Administrator
$110K - $130K *
Lead the development of a comprehensive security program, optimizing incident response and device management across multiple high-capacity sites while ensuring robust protection of critical AI infrast...
6 days ago
Software Engineer - Cloud/GovCloud (Top Secret - Remote US)
$98K - $167K *
Drive your career forward by leading software development initiatives for mission-critical applications. Collaborate in an Agile environment, utilizing Java, Kotlin, and TypeScript to deliver secure s...
4 days ago
$150K - $180K *
Champion enterprise systems diligence and value creation engagements, assessing technology, processes, and infrastructure to drive operational excellence and strategic insights for investors and manag...
3 weeks ago
Director - Computer Systems Validation
$180K - $230K *
Lead the Computer Systems Validation Program, overseeing validation teams to ensure compliance with regulatory standards while driving modern validation practices and mentoring future leaders in a dyn...
4 weeks ago
Director - Computer Systems Validation
$150K - $230K *
Manage and mentor validation teams to ensure compliance and timely delivery of computer system validation activities, driving modern practices and supporting audits while collaborating across departme...
4 weeks ago
Tendering and Proposal Specialist
$80K - $95K *
Collaborate with cross-functional teams to transform customer requirements into competitive proposals, ensuring compliance and enhancing business growth through strategic insights and efficient proces...
Reposted yesterday
$125K - $250K *
Develop strategic sales initiatives to drive revenue growth while cultivating strong relationships with customers. Collaborate with internal teams to tailor SHI's offerings and participate in industry...
Reposted 1 week ago
Senior Technical Lead / Solution Architect
$130K - $216K *
Lead the technical implementation of a large-scale platform modernization program, ensuring adherence to architectural standards and providing hands-on guidance across multiple teams and vendors for s...
2 weeks ago
$85K - $158K *
Join a team that's transforming user experiences through innovative digital adoption solutions. Collaborate with stakeholders to design, implement, and enhance in-app guidance, ensuring seamless user...
2 days ago
(USA) Senior Manager, Technology Operations - WFS Strategy & Analytics
$90K - $180K *
Lead the charge in transforming post-purchase experiences by leveraging data-driven insights to solve complex business challenges, enhance customer satisfaction, and drive operational efficiency acros...
2 weeks ago
Presales Solutions Engineer - Endpoint
$96K - $184K *
Drive innovative endpoint security solutions by collaborating with clients and sales teams. Leverage your expertise to educate, develop offerings, and enhance customer relationships while staying ahea...
2 weeks ago
$113K - $188K *
Join a dynamic team to design and develop high-performance ETL solutions, integrating data from diverse sources. Collaborate with cross-functional teams to optimize data workflows and ensure complianc...
3 weeks ago
Digital Marketing Channel Specialist
$70K - $99K *
Empower our digital marketing efforts by managing website updates, social media, and email campaigns. Analyze performance data to drive actionable insights, enhance engagement, and support organizatio...
4 weeks ago
Network Solutions Engineer - Fort Meade, MD
$108K - $130K *
Innovate solutions for network modernization by leading design, testing, and implementation efforts. Collaborate with stakeholders to ensure seamless integration of Ciena products, enhancing performan...
1 week ago
Analyste Netsuite / Netsuite analyst
$80K - $95K *
Advance the SAP-to-NetSuite migration by implementing, testing, and optimizing the new ERP system. Collaborate with teams to ensure user training and support for a seamless transition and continuous i...
Reposted 3 days ago
Strategic Project & Program Manager
$110K - $130K *
Transform strategic vision into actionable plans by leading complex projects. Collaborate with cross-functional teams and client leaders to ensure alignment and deliver measurable business impact thro...
3 weeks ago
$105K - $115K *
Lead the development and execution of sourcing strategies for IT services, managing supplier relationships and ensuring alignment with business objectives to deliver measurable value across multiple s...
4 days ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.