Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$85K - $95K *

Join a team that's dedicated to enhancing product learning experiences for credit unions and MAP employees. You'll design, develop, and deliver engaging training that empowers users to confidently ado...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $243K *

Lead the charge in data engineering excellence by mentoring a team, driving pipeline delivery, and translating stakeholder needs into actionable technical plans while ensuring operational accountabili...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$158K - $199K *

Lead the charge in driving strategic growth and client retention for major global accounts. Build trusted relationships with senior leaders, delivering value and innovative solutions while managing a...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Champion client success by leading strategic initiatives for global accounts, driving growth and retention through trusted relationships and innovative solutions. Leverage expertise to maximize value...

North Carolina, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Drive strategic account management for global clients, focusing on value delivery, retention, and growth. Build trusted relationships with senior leaders, develop tailored solutions, and lead cross-fu...

New York City, NYRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$245K - $260K *

Lead technical strategies for U.S. Navy accounts, enhancing digital performance and visibility. Collaborate with sales teams to deliver tailored solutions, addressing complex challenges in observabili...

Abell, MDRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$169K - $254K *

Lead and optimize the Solutions Engineering team in the Healthcare sector, focusing on technical sales and strategic planning. Drive team performance, manage recruitment, and ensure alignment with com...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$99K - $120K *

Unlock potential by leading BAS field teams in mission-critical projects. Oversee installation, startup, and commissioning of building automation systems while collaborating with diverse stakeholders...

Atlanta, GARemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$115K - $120K *

Elevate software quality by managing test planning, execution, and reporting. Collaborate with development teams, mentor junior testers, and ensure compliance with cybersecurity standards while drivin...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Empower project success by managing Outside Plant telecom engineering projects from design to closeout. Serve as the key liaison among teams, vendors, and stakeholders to ensure timely and efficient p...

Edinburg, TXRemote

3 days ago

  •   Less than 5 years exp.  •   Staffing

$120K - $145K *

Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...

Florida, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's enhancing security across network, cloud, and infrastructure. This hands-on role focuses on implementing and managing security controls, troubleshooting complex issues, and collabor...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Shape the future of secure software delivery by embedding security throughout development and operations, enhancing collaboration, and optimizing CI/CD processes while ensuring automated maintenance a...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$102K - $138K *

Unlock potential by leading major incident management to enhance healthcare IT operations. Collaborate with cross-functional teams to ensure system stability and improve patient care across diverse me...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $138K *

Lead major incident management efforts to enhance healthcare IT operations, ensuring stability and availability of critical systems. Collaborate with cross-functional teams to resolve high-severity in...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $170K *

Lead the charge in enhancing our data platform by guiding a skilled team of engineers. Drive architectural evolution, ensure data reliability, and foster a culture of ownership while delivering except...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Drive safety excellence by ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to implement safety policies, conduct inspectio...

New York, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Shape the future of endpoint management by overseeing timely delivery of equipment, ensuring operational stability, and enhancing user satisfaction through effective personnel management and technical...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$126K - $198K *

Unlock potential by leading complex cybersecurity initiatives across SSE, Zero Trust, and Zscaler technologies. Collaborate with cross-functional teams to design, implement, and optimize enterprise se...

Norfolk, VARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Drive the development of advanced control systems for energy projects, leading technical initiatives and collaborating with clients to enhance manufacturing processes through innovative automation sol...

Irvine, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...

United StatesRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $150K *

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Lead the development and execution of a comprehensive cybersecurity strategy, ensuring robust protection of digital assets. Collaborate with teams to integrate security measures and drive continuous i...

Nashville, TNRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $228K *

Engage with customers to shape the future of Hyperscale Data Center networks. Lead architecture discussions, drive technology roadmaps, and collaborate with teams to deliver scalable, high-performance...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Innovate and enhance software solutions in a dynamic SaaS environment. Collaborate with cross-functional teams to design, develop, and maintain high-quality applications while driving continuous impro...

Puerto Rico, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.