Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$97K - $146K *

Transform our technical landscape by leading complex projects and guiding teams in network services, systems administration, and GIS. Your expertise will drive strategic planning and enhance our infra...

St. Paul, MNRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $114K *

Transform your career by overseeing OSP construction projects across multiple locations. Collaborate with diverse teams to ensure compliance, manage budgets, and drive successful implementation of fib...

Beaver Dam, WIRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $179K *

Join our team to provide advanced application support for WMS and ERP systems, ensuring operational stability. Collaborate with cross-functional teams to troubleshoot, manage escalations, and improve...

Dallas, TXRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$89K - $139K *

Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Explore the forefront of cybersecurity as you enhance identity management capabilities, ensuring secure access and regulatory compliance. Collaborate with teams to address complex issues and contribut...

Davenport, IARemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Drive IT operations and support in a fast-growing environment, enhancing processes and automating workflows. Collaborate with cross-functional teams to scale IT infrastructure as the company expands f...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$94K - $127K *

Drive strategic technology vendor management initiatives, overseeing acquisitions, governance, and lifecycle management of vendor-provided technology products and services to support high-priority age...

Lacey, WARemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Drive end-to-end payroll processes across multiple entities, ensuring accuracy and compliance. Manage domestic and international payroll, tax setups, and employee inquiries while building scalable sys...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion operational excellence by spearheading IT Business Systems processes, ensuring effective training, governance, and budgeting. Analyze user support data to enhance service delivery across dive...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Lead the charge in resolving complex technical issues, enhancing support processes, and collaborating with engineering teams to improve product functionality and customer satisfaction in a dynamic B2B...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $105K *

Champion the development of AI agents and workflows, leveraging GenAI.mil to create innovative automated solutions. Collaborate with cross-functional teams to enhance processes and deliver high-qualit...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $137K *

Unlock your potential as you drive secure automation for cloud migrations, developing infrastructure as code and CI/CD pipelines. Collaborate with teams to enhance processes and ensure compliance whil...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $124K *

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$56K - $114K *

Help us advance our secure computing environment by maintaining and optimizing infrastructure, ensuring reliability and performance, and supporting the deployment of new technologies while providing e...

Lansing, MIRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...

Chicago, ILRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $160K *

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Lead the charge in designing intuitive web experiences by researching user needs and translating complex workflows into accessible interfaces. Collaborate with diverse stakeholders to enhance usabilit...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...

Jersey City, NJRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $108K *

Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $94K *

Unlock potential by joining a dynamic team that supports military transitions into civilian roles. Gain hands-on experience in IT project management while collaborating with industry leaders to enhanc...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead the charge in enhancing IT service management by implementing and optimizing ServiceNow solutions, driving innovation, and ensuring seamless integration across systems to elevate user experience...

Tennessee, USRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $158K *

Lead the charge in engineering and implementing a robust Intune solution for enterprise endpoint management, ensuring seamless integration and security across diverse devices within a mission-critical...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Champion innovative solutions in a dynamic, remote environment, driving sales strategy and product development for public safety agencies. Collaborate with teams to deliver impactful presentations and...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $128K *

Transform data-driven applications by leveraging your software development expertise. Collaborate with multidisciplinary teams to design, implement, and enhance solutions that improve decision-making...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $92K *

Drive the resolution of technical support escalations as a key Tier 2 expert, leveraging your skills to troubleshoot issues, foster collaboration within teams, and enhance workflows in a dynamic envir...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.