Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$120K - $145K *

Join the forefront of AI transformation, guiding organizations in integrating AI into daily operations. Leverage your expertise to enhance workflows, foster AI literacy, and drive impactful change acr...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Partner with us to transform organizations by leading AI adoption initiatives. You'll drive impactful change by redesigning workflows, enhancing AI literacy, and ensuring sustainable workforce transfo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $116K *

Engage with customers to implement and optimize downstream processing technologies, providing technical expertise and support. Collaborate with stakeholders to enhance workflows and ensure successful...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform organizational change by leading client engagements, developing tailored OCM plans, and ensuring user adoption with minimal disruption. Collaborate with stakeholders to drive successful chan...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$162K - $228K *

Transform the Ad Tech landscape by leading cross-functional teams to ensure seamless delivery and execution of complex technology portfolios, driving strategic initiatives and fostering collaboration...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $180K *

Empower G&A operations by leading AI-driven transformations, enhancing workflows, and automating processes. Collaborate across teams to prototype solutions, ensuring efficiency and reliability in syst...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $275K *

Unlock potential by leading complex service sales engagements, driving long-term strategies, and mentoring junior team members while aligning with account and technical teams to deliver impactful solu...

Texas, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion your career by leading security engagements, assessing architectures, and enhancing compliance. Collaborate with top professionals to identify risks and implement best practices, ensuring rob...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $220K *

Join us to lead the strategic management and optimization of software systems across a global organization, ensuring reliability, innovation, and efficiency while fostering strong partnerships between...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$183K - $200K *

Shape the future of offensive security by leading advanced penetration testing, red-team engagements, and AI-assisted workflows. Collaborate with cross-functional teams to enhance security measures an...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$85K - $115K *

Join us in empowering Washington's environmental efforts by managing and optimizing our network infrastructure. This role combines technical expertise with project management to ensure seamless connec...

Lacey, WARemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$102K - $170K *

Lead the charge in full-stack development, collaborating on enterprise modernization with Microservices. Deliver high-quality software, mentor engineers, and ensure best practices for cloud technologi...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Drive growth and operations for a key defense account, focusing on strategic partnerships and innovative solutions. Lead P&L management, build relationships, and ensure contract success while navigati...

Virginia, USRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to aligning IT services with healthcare operations, advocating for divisional needs, and ensuring effective technology delivery across various care settings. Drive strateg...

Brentwood, TNRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Drive your career with impactful Terafina implementation projects, collaborating with cross-functional teams to customize solutions, manage integrations, and support clients through all project phases...

Georgia, USRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead engineering initiatives for cloud operations and enterprise systems, ensuring secure, scalable, and resilient infrastructure. Collaborate with cross-functional teams to optimize cloud solutions a...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$155K - $200K *

Lead the charge in embedding AI solutions within business functions, driving efficiency and ROI. Own the architecture, write production code, and ensure systems deliver measurable value while collabor...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$180K - $190K *

Empower our team to drive innovation by developing crucial AI tools that enhance operational efficiency. Oversee governance, training, and metrics to ensure impactful adoption across departments while...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$65K - $96K *

Empower compliance processes by preparing complex government filings, mentoring team members, and ensuring accuracy, while maintaining high service standards and developing knowledge of intricate comp...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $140K *

Lead the charge in architecting and building intelligent systems for autonomous GRC workflows, leveraging C#/.NET and Blazor to create scalable, high-performance solutions that drive innovation and ef...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$199K - $243K *

Lead the charge in transforming financial services technology, connecting strategy to member outcomes while overseeing engineering teams and driving modernization through innovative solutions and coll...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the enablement program for customer-facing teams, ensuring they are equipped with the latest product knowledge and skills. Collaborate with Sales and CS leaders to create impactful training sessi...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Lead product marketing initiatives by crafting compelling messaging and strategies that drive customer engagement and adoption. Collaborate cross-functionally to ensure alignment and measure performan...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $160K *

Design and oversee tailored security architectures for government clients, ensuring integration of threat intelligence and compliance within Cyware's platform. Collaborate on use cases, empower teams...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.