IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
Senior ITCR / Requirements Analyst
$79K - $122K *
Shape the future of IT capabilities by leading requirements analysis and advisory support for a Department of War agency. Collaborate with stakeholders to deliver data-driven insights and enhance ente...
2 weeks ago
Technical Customer Support Engineer
$80K - $90K *
Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...
Reposted 3 weeks ago
IT Policy and Strategy Planner
$125K - $145K *
Unlock potential by bridging IT policy and strategy with organizational goals. Manage policy governance for a federal CIO organization, ensuring alignment with federal standards and overseeing a compr...
1 week ago
$95K - $115K *
Unlock your potential by leading innovative healthcare solutions that enhance patient care and operational efficiency. Collaborate with teams to design, implement, and optimize systems, ensuring effec...
3 weeks ago
$155K - $165K *
Lead the charge in driving technical excellence and innovation within engineering teams, ensuring high-quality software delivery while managing resources and fostering collaboration across stakeholder...
5 days ago
Senior IT Engineer, Identity and Access Management
$117K - $164K *
Transform your career by leading Identity and Access Management initiatives, enhancing security protocols, and driving automation in a dynamic IT environment. Collaborate with cross-functional teams t...
1 week ago
Senior Specialist, Revenue Operations
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Unlock operational excellence by optimizing revenue processes and enhancing client experiences. Collaborate with cross-functional teams to drive growth, efficiency, and data-driven decision-making thr...
1 week ago
$101K - $126K *
Join our team as a Lead System Administrator, overseeing global IT systems infrastructure. You'll ensure data integrity, manage a diverse team, and implement compliance frameworks while driving operat...
3 days ago
Principal AI Security Engineer
$172K - $240K *
Join a team that's redefining AI security! As a Principal AI Security Engineer, you'll lead assessments, design controls, and partner with teams to ensure safe AI adoption across the enterprise, drivi...
4 weeks ago
Information Management Engineer
$95K - $115K *
Transform data management by ensuring accuracy and quality in metadata entry and publishing. Collaborate with developers and analyze information across systems to enhance reporting efficiency and cust...
2 weeks ago
Analyst, Application Support Engineer
$76K - $130K *
Grow your career with a dynamic role in application development, where you'll design, maintain, and enhance software solutions while collaborating with cross-functional teams to drive project success...
Reposted today
Product and Solutions Sales Specialist 3
$100K - $120K *
Collaborate with customers to identify needs and deliver tailored solutions using advanced technical products, enhancing business outcomes through expert insights and relationship management with key...
3 days ago
Data Services - Technical Services Lead
$200K - $205K *
Drive the expansion of our Data Services & Analytics practice by leading technical delivery, managing client relationships, and overseeing project execution. Empower teams to deliver innovative data i...
Reposted today
Senior Customer Technical Specialist
$110K - $130K *
Drive customer success by leveraging technical expertise to enhance product adoption and value. Engage with enterprise clients, ensuring alignment with their business goals while shaping product evolu...
1 week ago
$116K - $125K *
Elevate cybersecurity measures by designing and implementing robust controls for enterprise applications and infrastructure. Collaborate with cross-functional teams to ensure compliance with federal s...
2 weeks ago
Business Process & Systems Analyst
$78K - $95K *
Transform business processes by simplifying workflows and optimizing systems. Collaborate across departments to develop standardized solutions that enhance efficiency and empower employees to leverage...
Reposted yesterday
Systems Administrator – Kiteworks
$90K - $120K *
Join a dynamic team to oversee the administration and support of server and platform infrastructure, ensuring optimal performance and security while guiding junior staff and collaborating across techn...
Today
$78K - $127K *
Lead the charge in shaping operational technology strategies, managing IT systems, and supporting cross-functional teams to enhance organizational effectiveness and user experience in a mission-driven...
2 days ago
$160K - $260K *
Unlock potential by collaborating with account teams to design tailored infrastructure solutions, manage client relationships, and identify technology opportunities across Data Center, Cloud, and Secu...
3 days ago
Digital, Network, Cybersecurity Systems Engineer
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Unlock potential by leading the design and implementation of advanced digital and cybersecurity systems for naval machinery controls, ensuring seamless integration and compliance across multiple stake...
Yesterday
Senior Azure Virtual Desktop Engineer
$121K - $182K *
Lead the charge in designing and optimizing secure Azure Virtual Desktop environments. Collaborate with cross-functional teams to ensure high availability and performance, delivering top-quality solut...
Reposted 4 days ago
$110K - $130K *
Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...
3 weeks ago
Field Chief Technology Officer - Modern Workplace
$250K - $300K *
Unlock potential by serving as a strategic advisor to executives, guiding organizations in workplace transformation, technology modernization, and data-driven strategies to enhance productivity and op...
Reposted 4 days ago
$150K - $220K *
Oversee a specialized team to ensure AI safety in biological research, addressing dual-use risks and providing expert guidance on complex cases while mentoring junior specialists and advising clients...
1 week ago
$110K - $140K *
Transform infrastructure and deployment modernization efforts, serving as a technical cornerstone for multiple programs. Drive DevSecOps maturity and cloud adoption while ensuring secure, rapid delive...
1 week ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.