Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$79K - $122K *

Shape the future of IT capabilities by leading requirements analysis and advisory support for a Department of War agency. Collaborate with stakeholders to deliver data-driven insights and enhance ente...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $90K *

Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $145K *

Unlock potential by bridging IT policy and strategy with organizational goals. Manage policy governance for a federal CIO organization, ensuring alignment with federal standards and overseeing a compr...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential by leading innovative healthcare solutions that enhance patient care and operational efficiency. Collaborate with teams to design, implement, and optimize systems, ensuring effec...

Chicago, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$155K - $165K *

Lead the charge in driving technical excellence and innovation within engineering teams, ensuring high-quality software delivery while managing resources and fostering collaboration across stakeholder...

New Jersey, USRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$117K - $164K *

Transform your career by leading Identity and Access Management initiatives, enhancing security protocols, and driving automation in a dynamic IT environment. Collaborate with cross-functional teams t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock operational excellence by optimizing revenue processes and enhancing client experiences. Collaborate with cross-functional teams to drive growth, efficiency, and data-driven decision-making thr...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $126K *

Join our team as a Lead System Administrator, overseeing global IT systems infrastructure. You'll ensure data integrity, manage a diverse team, and implement compliance frameworks while driving operat...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$172K - $240K *

Join a team that's redefining AI security! As a Principal AI Security Engineer, you'll lead assessments, design controls, and partner with teams to ensure safe AI adoption across the enterprise, drivi...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Transform data management by ensuring accuracy and quality in metadata entry and publishing. Collaborate with developers and analyze information across systems to enhance reporting efficiency and cust...

Tennessee, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$76K - $130K *

Grow your career with a dynamic role in application development, where you'll design, maintain, and enhance software solutions while collaborating with cross-functional teams to drive project success...

Wisconsin, USRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Collaborate with customers to identify needs and deliver tailored solutions using advanced technical products, enhancing business outcomes through expert insights and relationship management with key...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$200K - $205K *

Drive the expansion of our Data Services & Analytics practice by leading technical delivery, managing client relationships, and overseeing project execution. Empower teams to deliver innovative data i...

United StatesRemote

Reposted today

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Drive customer success by leveraging technical expertise to enhance product adoption and value. Engage with enterprise clients, ensuring alignment with their business goals while shaping product evolu...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $125K *

Elevate cybersecurity measures by designing and implementing robust controls for enterprise applications and infrastructure. Collaborate with cross-functional teams to ensure compliance with federal s...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $95K *

Transform business processes by simplifying workflows and optimizing systems. Collaborate across departments to develop standardized solutions that enhance efficiency and empower employees to leverage...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a dynamic team to oversee the administration and support of server and platform infrastructure, ensuring optimal performance and security while guiding junior staff and collaborating across techn...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$78K - $127K *

Lead the charge in shaping operational technology strategies, managing IT systems, and supporting cross-functional teams to enhance organizational effectiveness and user experience in a mission-driven...

Seattle, WARemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $260K *

Unlock potential by collaborating with account teams to design tailored infrastructure solutions, manage client relationships, and identify technology opportunities across Data Center, Cloud, and Secu...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$116K - $194K *

Unlock potential by leading the design and implementation of advanced digital and cybersecurity systems for naval machinery controls, ensuring seamless integration and compliance across multiple stake...

Washington, DCRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$121K - $182K *

Lead the charge in designing and optimizing secure Azure Virtual Desktop environments. Collaborate with cross-functional teams to ensure high availability and performance, delivering top-quality solut...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $300K *

Unlock potential by serving as a strategic advisor to executives, guiding organizations in workplace transformation, technology modernization, and data-driven strategies to enhance productivity and op...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $220K *

Oversee a specialized team to ensure AI safety in biological research, addressing dual-use risks and providing expert guidance on complex cases while mentoring junior specialists and advising clients...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $140K *

Transform infrastructure and deployment modernization efforts, serving as a technical cornerstone for multiple programs. Drive DevSecOps maturity and cloud adoption while ensuring secure, rapid delive...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.