IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
Learning / Change Specialist – Communications
$85K - $105K *
Shape the future of user engagement by crafting targeted communications that enhance technology adoption and readiness. Collaborate with a multidisciplinary team to deliver impactful messaging and mea...
2 weeks ago
L3 M365 Engineer - USA - Remote
$132K - $208K *
Lead the charge in administering Microsoft 365 at enterprise scale, focusing on SharePoint, Teams, and compliance solutions. Collaborate with cross-functional teams to enhance governance, security, an...
3 days ago
Technology Project Manager (Insurance Industry)
$118K - $222K *
Drive the future of technology delivery by leading cross-functional teams to achieve business outcomes. Leverage Agile methodologies and emerging AI capabilities to enhance project execution, stakehol...
Reposted 2 days ago
$85K - $135K *
Support growth by coaching client-facing professionals to enhance pipelines, advance opportunities, and strengthen client relationships. Collaborate with leaders to execute strategies and drive measur...
3 weeks ago
$140K - $180K *
Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...
Reposted today
$120K *
Lead the charge in securing AI applications by building robust defenses and controls across our core security platforms. This hands-on role involves engineering, deploying, and operating security meas...
4 days ago
Oracle Applications Systems Analyst- 3705734
$88K - $105K *
Join a dynamic team to optimize Oracle applications, analyze user needs, and design effective system solutions. Leverage your expertise to enhance operational efficiency and support mission-driven ini...
3 days ago
$120K - $145K *
Unlock potential by leading critical incident response and threat analysis in a dynamic 24x7 Security Operations Center. Collaborate with teams to enhance security processes and automate workflows, en...
3 days ago
Principal Cloud Operations Manager
$165K - $248K *
Lead enterprise-scale operations for cloud services, ensuring performance and customer satisfaction. Drive a multidisciplinary team, manage service transitions, and leverage data-driven metrics to enh...
Reposted 3 weeks ago
Technical Recruiter, Early Career
$122K - $190K *
Join to shape and elevate our engineering recruiting strategy, driving full-cycle searches, enhancing candidate experience, and building exceptional talent pipelines in a dynamic, high-growth environm...
Reposted 3 weeks ago
Director and Practice Lead, Data Engineering
$150K - $180K *
Drive the vision for a high-impact Data Engineering Practice, leading strategy, P&L, talent, and client engagement to transform enterprise data into strategic assets and AI-ready infrastructure...
Reposted 4 weeks ago
Senior Manager, Solutions Engineering, MSSP
$232K - $319K *
Accelerate progress at the forefront of cybersecurity by leading a dynamic team of Solutions Engineers. Drive partner engagement, foster relationships, and execute strategic initiatives to enhance per...
3 weeks ago
Senior Business Technical Analyst
$87K - $157K *
Unlock potential by providing advanced technical expertise to design, implement, and support complex data solutions. Collaborate across teams to ensure data accuracy and resolve issues while leading i...
Reposted yesterday
Strategic Growth Director, Security
$125K - $150K *
Transform your career by driving growth and client success in a dynamic market. Collaborate with cross-functional teams to enhance operational excellence, expand revenue, and deliver exceptional clien...
3 days ago
$82K - $105K *
Transform complex network infrastructures by designing, deploying, and managing solutions for diverse clients. Leverage your expertise to troubleshoot issues, enhance security, and ensure high availab...
5 days ago
$110K - $130K *
Elevate your career by designing and implementing hybrid networks across AWS, OCI, and on-premises environments, ensuring secure connectivity and compliance while troubleshooting complex issues in a f...
2 weeks ago
Clinical Service Desk Manager-REMOTE
$55K - $116K *
Drive your career with a leadership role overseeing clinical service excellence. Manage a team to enhance user support, resolve issues, and improve operational performance in a dynamic healthcare envi...
2 days ago
Sr Dir I O Engineering - Remote
$159K - $273K *
Lead and empower a large engineering organization to ensure 24x7 operational reliability, driving strategic initiatives in DevOps and SRE while managing complex challenges and fostering high-performan...
4 days ago
Technical Architect Staff - Workforce Identity and Access Management
$143K - $273K *
Drive innovation by shaping the technology strategy for Identity and Access Management, collaborating across teams to enhance security solutions and streamline access controls in a hybrid environment...
Today
Healthcare Tech Manager - Epic Patient Access
$130K - $150K *
Drive impactful solutions as a Healthcare Technology Manager, optimizing Epic Patient Access systems. Collaborate with clients and teams to enhance workflows and deliver sustainable results in a suppo...
3 weeks ago
Endpoint Engineer (Journeyman)
$88K - $105K *
Advance endpoint capabilities by developing, deploying, and supporting secure, standardized solutions for physical and virtual environments, ensuring operational readiness and compliance across divers...
1 week ago
Senior Remote Sensing Technician
$80K - $95K *
Empower accuracy in aerial data processing as you ensure reliable deliverables from LiDAR and imagery. Collaborate with stakeholders and lead quality control efforts to support project success and dri...
Reposted 5 days ago
Senior Remote Sensing Technician
$80K - $95K *
Analyze aerial data processing to create precise deliverables while collaborating with project leads. Ensure accuracy, troubleshoot issues, and maintain quality in various markets, driving successful...
Reposted 5 days ago
Global Head of Professional Services
$160K - $200K *
Transform the global Professional Services strategy, leading a high-performing team to enhance customer outcomes and drive commercial success through innovative implementation and consulting services...
Yesterday
$90K - $100K *
Join a team that's redefining telecommunications by providing expert Tier 3 and 4 support, engineering, and deployment for cutting-edge voice solutions. Collaborate with peers and mentor junior member...
1 week ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.