Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$83K - $133K *

Engage with customers to enhance service delivery and operational efficiency. Execute technical tasks, coach team members, and ensure quality standards while fostering positive relationships and ident...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $133K *

Join us to deliver exceptional service in energy distribution solutions, ensuring customer satisfaction through effective communication and technical expertise. Collaborate with teams to enhance opera...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$68K - $109K *

Champion customer satisfaction by executing service work, troubleshooting, and enhancing operational efficiency. Collaborate with teams to deliver quality solutions while ensuring safety and complianc...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $109K *

Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll execute service work, enhance customer satisfaction, and drive operational improvements whil...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $109K *

Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll engage with customers, troubleshoot technical issues, and enhance operational efficiency whi...

New Jersey, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $131K *

Transform complex data into actionable insights, partnering with leaders to enhance strategic decision-making and drive organizational performance through advanced analytics and reporting frameworks...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $100K *

Take ownership of training and development initiatives that enhance client success. Design and deliver impactful learning experiences, leveraging data to improve team performance and client satisfacti...

Rochester, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$145K - $160K *

Drive your career with a pivotal role in designing and supporting cloud infrastructure, ensuring reliability and security while collaborating with engineering teams to deliver innovative solutions tha...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$163K - $290K *

Drive the strategic IT vision and execution for a mid-sized organization, leading a team to enhance operational efficiency, manage vendor relationships, and ensure secure, compliant systems that impro...

Texas, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$142K - $213K *

Unlock potential by leading transformative sales in digital operations. Drive strategic pursuits integrating Cybersecurity and AI solutions, collaborating with stakeholders to enhance customer outcome...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform the sales process by leveraging your cybersecurity expertise to engage partners, demonstrate innovative solutions, and drive impactful results in a collaborative environment focused on secur...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join us to enhance enterprise infrastructure systems through innovative design and support. You'll oversee hybrid cloud and on-premises environments, ensuring security and compliance while driving mod...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $145K *

Strategize initiatives to enhance workforce alignment and Agile practices, driving high performance in IT services for federal clients while fostering a collaborative culture and supporting strategic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion network security by reviewing firewall policies, assessing risks, and guiding teams on secure configurations. Collaborate across functions to enhance security posture while balancing business...

Georgia, USRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$67K - $92K *

Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Join a dynamic team as a Mid Systems Engineer, contributing to the full lifecycle of systems engineering projects. Collaborate with cross-functional teams to solve complex technical challenges and ens...

Orlando, FLRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Advance offensive security research by designing red team agents and automating tradecraft. Shape full-chain operations across diverse environments, ensuring robust detection-evasion capabilities and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$138K - $207K *

Elevate customer success by leading technical onboarding and implementation efforts. Collaborate cross-functionally to drive adoption and ensure timely value delivery in a fast-paced AI security envir...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $207K *

Help us drive customer success by leading technical onboarding and implementation efforts, ensuring seamless post-sales support, and collaborating cross-functionally to enhance the customer journey in...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $228K *

Help us drive customer success by leading technical onboarding and implementation efforts. Collaborate cross-functionally to ensure seamless post-sales support and foster long-term partnerships in a f...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Transform telecom project delivery by managing design tasks, mentoring consultants, and ensuring budget adherence. Collaborate with stakeholders to mitigate risks and enhance project outcomes through...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $160K *

Lead high-impact project management initiatives in the Digital Infrastructure sector, providing expert advisory support, coordinating client contracts, and enhancing workflow efficiency to deliver top...

Urbandale, IARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by leading coding integrity projects, providing education, and ensuring compliance across specialties. Collaborate with physicians and executives to enhance coding accuracy and operat...

New Orleans, LARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$124K - $198K *

Transform your career by owning and accelerating Unstructured data protection sales. Leverage your technical expertise to drive growth, engage stakeholders, and win competitive deals in a dynamic, quo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.