IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
Senior Field Service Technician
$83K - $133K *
Engage with customers to enhance service delivery and operational efficiency. Execute technical tasks, coach team members, and ensure quality standards while fostering positive relationships and ident...
2 weeks ago
Senior Field Service Technician
$83K - $133K *
Join us to deliver exceptional service in energy distribution solutions, ensuring customer satisfaction through effective communication and technical expertise. Collaborate with teams to enhance opera...
2 weeks ago
Senior Field Service Technician
$68K - $109K *
Champion customer satisfaction by executing service work, troubleshooting, and enhancing operational efficiency. Collaborate with teams to deliver quality solutions while ensuring safety and complianc...
2 weeks ago
Senior Field Service Technician
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll execute service work, enhance customer satisfaction, and drive operational improvements whil...
2 weeks ago
Senior Field Service Technician
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll engage with customers, troubleshoot technical issues, and enhance operational efficiency whi...
2 weeks ago
Senior Business Insights Analyst
$110K - $131K *
Transform complex data into actionable insights, partnering with leaders to enhance strategic decision-making and drive organizational performance through advanced analytics and reporting frameworks...
1 week ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...
2 weeks ago
$70K - $100K *
Take ownership of training and development initiatives that enhance client success. Design and deliver impactful learning experiences, leveraging data to improve team performance and client satisfacti...
3 weeks ago
Senior Cloud Services Engineer, II
$145K - $160K *
Drive your career with a pivotal role in designing and supporting cloud infrastructure, ensuring reliability and security while collaborating with engineering teams to deliver innovative solutions tha...
Yesterday
SVP Information Technology, Full-time - Remote (AZ,AK,CA,FL,NV,TX,WA,WY)
$163K - $290K *
Drive the strategic IT vision and execution for a mid-sized organization, leading a team to enhance operational efficiency, manage vendor relationships, and ensure secure, compliant systems that impro...
3 weeks ago
SDO Cybersecurity Sales Executive
$142K - $213K *
Unlock potential by leading transformative sales in digital operations. Drive strategic pursuits integrating Cybersecurity and AI solutions, collaborating with stakeholders to enhance customer outcome...
5 days ago
$110K - $130K *
Transform the sales process by leveraging your cybersecurity expertise to engage partners, demonstrate innovative solutions, and drive impactful results in a collaborative environment focused on secur...
Yesterday
$95K - $115K *
Join us to enhance enterprise infrastructure systems through innovative design and support. You'll oversee hybrid cloud and on-premises environments, ensuring security and compliance while driving mod...
1 week ago
$110K - $145K *
Strategize initiatives to enhance workforce alignment and Agile practices, driving high performance in IT services for federal clients while fostering a collaborative culture and supporting strategic...
2 weeks ago
Information Protection Senior Advisor - CMAS Firewall & Network Operations
$110K - $130K *
Champion network security by reviewing firewall policies, assessing risks, and guiding teams on secure configurations. Collaborate across functions to enhance security posture while balancing business...
Yesterday
$67K - $92K *
Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...
2 weeks ago
$95K - $115K *
Join a dynamic team as a Mid Systems Engineer, contributing to the full lifecycle of systems engineering projects. Collaborate with cross-functional teams to solve complex technical challenges and ens...
3 weeks ago
$150K - $180K *
Advance offensive security research by designing red team agents and automating tradecraft. Shape full-chain operations across diverse environments, ensuring robust detection-evasion capabilities and...
1 week ago
Forward Deployed Engineer - AI Security
$138K - $207K *
Elevate customer success by leading technical onboarding and implementation efforts. Collaborate cross-functionally to drive adoption and ensure timely value delivery in a fast-paced AI security envir...
3 weeks ago
Forward Deployed Engineer - AI Security
$138K - $207K *
Help us drive customer success by leading technical onboarding and implementation efforts, ensuring seamless post-sales support, and collaborating cross-functionally to enhance the customer journey in...
3 weeks ago
Forward Deployed Engineer - AI Security
$152K - $228K *
Help us drive customer success by leading technical onboarding and implementation efforts. Collaborate cross-functionally to ensure seamless post-sales support and foster long-term partnerships in a f...
3 weeks ago
$90K - $110K *
Transform telecom project delivery by managing design tasks, mentoring consultants, and ensuring budget adherence. Collaborate with stakeholders to mitigate risks and enhance project outcomes through...
3 weeks ago
Strategy & Planning Specialist – Digital Infrastructure
$75K - $160K *
Lead high-impact project management initiatives in the Digital Infrastructure sector, providing expert advisory support, coordinating client contracts, and enhancing workflow efficiency to deliver top...
Reposted 3 weeks ago
Professional Coding Consultant Educator - Remote
$80K - $95K *
Unlock potential by leading coding integrity projects, providing education, and ensuring compliance across specialties. Collaborate with physicians and executives to enhance coding accuracy and operat...
1 week ago
Account Executive, NAS Product Specialist
$124K - $198K *
Transform your career by owning and accelerating Unstructured data protection sales. Leverage your technical expertise to drive growth, engage stakeholders, and win competitive deals in a dynamic, quo...
1 week ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.