Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$125K - $150K *

Empower operational excellence by developing and implementing technical training strategies across teams, ensuring compliance and effectiveness while enhancing workforce capabilities in high-stakes en...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $155K *

Lead the charge in driving end-to-end strategy and discovery for complex client engagements. Collaborate with cross-functional teams to deliver actionable insights, build trusted relationships, and na...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $208K *

Optimize global partner strategies by driving alignment and co-innovation initiatives. Leverage your expertise in ServiceNow technologies to enhance partner capabilities and execute go-to-market plans...

Silver Spring, MDRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$126K - $145K *

Unlock potential by embedding AI into workflows, enhancing team capabilities, and driving adoption through tailored training and support programs. Collaborate with diverse teams to build effective AI...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $175K *

Transform healthcare technology by leading digital innovation, data management, and AI initiatives. Collaborate across teams to enhance patient experience and operational performance while driving the...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$150K - $185K *

Unlock potential by driving innovative infrastructure solutions for scalable deployments, collaborating with customers to refine requirements, and enhancing operational efficiency through automation a...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $182K *

Analyze competitive landscapes in ITDC technologies, providing strategic insights and support across functions to enhance market positioning and respond to emerging threats effectively...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $200K *

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$78K - $111K *

Join us to design and implement innovative ServiceNow solutions, enhancing business operations through automation and integration. Collaborate with stakeholders to deliver effective ITSM and ITOM appl...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$173K - $220K *

Drive the security of AI infrastructure and cloud applications by implementing and enhancing DevSecOps practices. Collaborate with teams to integrate security into development workflows, ensuring robu...

Alameda, CARemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Shape the future of product strategy by leading cross-functional teams to drive customer outcomes and business results. Own the vision, roadmap, and execution while leveraging AI to enhance efficiency...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Transportation

$163K - $227K *

Take ownership of product strategy and outcomes, leading a cross-functional team to drive customer adoption and revenue growth while leveraging AI to enhance operational efficiency and innovation...

CanadaRemote

Yesterday

  •   8 - 10 years exp.  •   Transportation

$90K - $189K *

Elevate your career as a ServiceNow Business Analyst, bridging data analysis and IT modernization. Collaborate with stakeholders to optimize workflows and enhance performance outcomes through actionab...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$81K - $138K *

Join a team that's transforming data migration for federal grant programs. Lead end-to-end activities, ensuring data integrity and quality as you onboard legacy data onto a Salesforce-based platform...

Reston, VARemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $126K *

Innovate with us to enhance network security platforms, ensuring robust protection and operational efficiency. As a key engineer, you'll tackle complex challenges, automate processes, and collaborate...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$181K - $226K *

Join our dynamic team as a Software Engineer, where you'll enhance internal tools, collaborate with stakeholders, and drive improvements in cloud infrastructure and observability, all while working in...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Empower your career by managing diverse Cybersecurity projects from initiation to completion. Collaborate with teams, engage clients, and ensure project success through effective planning and executio...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $230K *

Grow your career with a leadership role overseeing global operations, focusing on strategy development, performance management, and cross-department collaboration to drive operational excellence and i...

RemoteRemote

Reposted today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$90K - $150K *

Join a team that's driving strategic sourcing initiatives in healthcare. Lead complex negotiations and sourcing events, ensuring compliance and value for member organizations while collaborating with...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $125K *

Join a team that's dedicated to enhancing cybersecurity through red team testing and vulnerability assessments. Collaborate with experienced professionals to identify and mitigate security risks, ensu...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$146K - $269K *

Empower innovation by leading vendor AI integration standards, ensuring compliance and interoperability across the enterprise. Drive assessments, manage relationships, and oversee ongoing adherence to...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$68K - $109K *

Join us to deliver exceptional service and support for critical power equipment. You'll enhance customer satisfaction through effective communication, troubleshooting, and operational improvements whi...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $109K *

Join a dynamic team to enhance customer satisfaction through effective service execution, troubleshooting, and operational improvements in critical power equipment, ensuring quality and safety standar...

Georgia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$83K - $133K *

Engage with customers to enhance service delivery and operational efficiency. Execute technical tasks, coach team members, and ensure quality standards while fostering positive relationships and ident...

Virginia, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $133K *

Join us to deliver exceptional service in energy distribution solutions, ensuring customer satisfaction through effective communication and technical expertise. Collaborate with teams to enhance opera...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.