Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$90K - $175K *

Empower mission success by managing COMSEC lifecycle functions, ensuring the security and integrity of communication systems through expert oversight and compliance with national standards...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$104K - $156K *

Unlock your potential as a Solutions Engineer, driving sales success by leveraging technical expertise to address customer challenges and deliver F5 solutions. Collaborate with sales teams to achieve...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $208K *

Unlock potential by driving technical sales support and solutions for customers. Collaborate with sales teams to achieve targets while providing expert guidance on F5 products and services, ensuring c...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $173K *

Elevate your career by joining a dynamic sales team as a Solutions Engineer, where you'll leverage technical expertise to drive sales, support customers, and deliver innovative F5 solutions that bridg...

Olympia Fields, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $191K *

Unlock potential by driving technical sales solutions for major service providers. Collaborate with sales teams to articulate value propositions, mentor peers, and deliver exceptional customer service...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$322K - $402K *

Transform enterprise growth by driving net-new logo acquisition and expanding major accounts in data security and AI resilience. Engage C-suite decision-makers and collaborate with partners to deliver...

Texas, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$322K - $402K *

Lead the charge in driving net-new logo acquisition and expanding major accounts in data security. Engage senior decision-makers, articulate value, and build compelling business cases to impact compan...

Denver, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Empower a robust enterprise network-security infrastructure by leading initiatives in design, operation, and troubleshooting of advanced firewall systems. Collaborate with cross-functional teams to en...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $158K *

Join a team that's dedicated to enhancing accessibility in enterprise applications. Lead Section 508 compliance testing for critical systems, ensuring inclusivity and usability for all users while col...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by driving growth marketing strategies that enhance visibility and engagement with federal agencies. Collaborate with business development to create impactful campaigns and manage eve...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$122K - $187K *

Lead strategic initiatives to drive sales growth and enhance customer relationships within assigned accounts, leveraging your expertise in enterprise software to exceed quotas and deliver tailored sol...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $165K *

Accelerate progress at multi-site data center and AI programs valued over $25M. Lead diverse teams to ensure successful delivery, budget management, and customer satisfaction while driving executive c...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $260K *

Lead the charge in securing global systems as a Cybersecurity Engineer, collaborating with cross-functional teams to design and implement secure architectures while ensuring compliance with critical s...

Carlsbad, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$161K - $218K *

Take ownership of enterprise EUC architecture, leading design and implementation of VDI solutions. Collaborate with cross-functional teams to enhance user experience, ensure security compliance, and d...

Chantilly, VARemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Advance the future of HPC/AI systems by ensuring optimal performance and reliability. Engage in hands-on administration, tuning, and troubleshooting to support cutting-edge technologies in a dynamic e...

Minneapolis, MNRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $109K *

Empower business growth by developing strong customer relationships and driving revenue. As a key player, you'll strategize account management, identify market opportunities, and ensure customer satis...

Tampa, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$74K - $96K *

Drive exceptional customer satisfaction by leveraging technical expertise to diagnose and resolve issues on-site, collaborating with team members to enhance service delivery and foster a positive cust...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $117K *

Elevate proposal development by collaborating with global teams to create high-quality, tailored proposals for Biologics and Drug Product offerings, ensuring alignment with customer needs and driving...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $260K *

Unlock potential by designing and proposing tailored infrastructure solutions that align with customer business objectives, partnering with sales teams and vendors to enhance technology adoption acros...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Join a team that's dedicated to enhancing clinical support through technical expertise and customer training. Drive product demonstrations and ensure customer satisfaction while collaborating with sal...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$97K - $161K *

Drive the design and implementation of security systems, enhancing existing solutions while solving complex challenges. Collaborate with cross-functional teams to ensure robust cybersecurity measures...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Unlock potential by leveraging your expertise in electronic exploitation and RF engineering. Collaborate on innovative projects, conduct hands-on technical analysis, and contribute to intelligence mis...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform enterprise ERP implementations by configuring and managing Infor M3 CloudSuite environments. Collaborate with IT teams to ensure operational readiness and security, driving successful projec...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Deliver your expertise to build and configure advanced customer contact center solutions on Google’s CCAI Platform, ensuring seamless implementation and thorough testing while collaborating with stake...

Mississauga, ONRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Empower customer experiences by building and configuring advanced contact center solutions on Google CCAI. Collaborate with stakeholders to implement and test IVR systems, ensuring seamless integratio...

Atlanta, GARemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.