Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$110K - $130K *

Optimize customer adoption by leading product training and engagement, ensuring successful go-live and sustained usage. Act as a trusted radiology workflow consultant, driving deep product knowledge a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$157K - $210K *

Help us empower federal agencies by transforming data into actionable insights. As a trusted advisor, you'll leverage your Tableau expertise to drive analytics solutions, enhance decision-making, and...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Advance your career by leading incident response efforts, enhancing security protocols, and mentoring team members. Collaborate with engineering to automate processes and improve response capabilities...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $124K *

Elevate your career by leading program governance and project coordination across multiple teams. Drive actionable deliverables, optimize workflows, and support executive decision-making in a fully re...

Washington, DCRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Elevate healthcare by educating providers on genetic testing initiatives through virtual platforms. Collaborate cross-functionally to enhance diagnostic strategies and advocate for stakeholder educati...

Denver, CORemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Elevate project success by managing the lifecycle of commercial sales initiatives. Collaborate across teams to ensure accurate documentation, financial oversight, and timely invoicing, driving efficie...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $133K *

Lead the charge in delivering innovative full-stack solutions, collaborating with diverse teams to modernize applications on AWS using cutting-edge technologies, ensuring operational resilience and me...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $133K *

Champion innovative solutions by collaborating with cross-functional teams to develop scalable, cloud-native applications. Leverage your full-stack expertise to modernize systems and deliver high-valu...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$108K - $130K *

Elevate your career by managing Computer System Assurance projects, ensuring compliance with global regulations and quality standards. Lead teams to develop validation strategies that guarantee data i...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$104K - $166K *

Take ownership of cybersecurity initiatives by managing complex projects, ensuring compliance with federal regulations, and leading a team of experts to enhance incident response and information assur...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$75K - $100K *

Unlock your potential as you support institutional clients through onboarding, training, and engagement. Collaborate with cross-functional teams to enhance customer satisfaction and drive retention in...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$232K - $320K *

Champion the technical leadership of your district team, guiding them to deliver innovative cybersecurity solutions while fostering customer relationships and ensuring value realization from investmen...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in software engineering excellence, guiding modernization initiatives while mentoring engineers to enhance reliability and scalability in cloud environments...

Maryland, USRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$143K - $197K *

Accelerate progress at a global scale by leading business development initiatives, managing teams, and crafting strategic plans to drive revenue growth while navigating complex client relationships an...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$96K - $184K *

Elevate your career by engaging with clients as a data security expert. Collaborate across teams to deliver innovative security solutions, educate sales teams, and stay ahead of industry trends while...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $230K *

Transform your career by leveraging your data security expertise in a consultative role. Collaborate with clients to enhance security solutions, educate teams, and develop innovative offerings that me...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$117K - $234K *

Unlock potential by leading AI-driven procurement transformations, engaging with CPOs and stakeholders to deliver innovative solutions, and driving measurable outcomes through strategic sourcing and o...

Plano, TXRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$115K - $135K *

Empower progress at the forefront of cybersecurity by managing security operations, ensuring compliance, and mitigating risks. Collaborate with teams to enhance security measures and protect sensitive...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $120K *

Join a team that's dedicated to enhancing cybersecurity operations by supervising SOC Analysts and Technical Leads, ensuring effective incident response and continuous improvement in a dynamic environ...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $129K *

Elevate your career by leading security governance and compliance efforts. Drive remediation, manage risks, and ensure excellence in security operations while fostering strong relationships with stake...

Arizona, USRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$68K - $93K *

Join a dynamic team to enhance enterprise security solutions, investigate incidents, and ensure robust protection against threats. Collaborate across teams to deliver effective security services and m...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Optimize billing workflows by collaborating with stakeholders to enhance Epic Professional Billing applications, ensuring compliance and efficiency in charge capture and claims processing while delive...

Green Bay, WIRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$90K - $189K *

Elevate your career by delivering innovative SAP SD solutions that enhance operational efficiency and drive strategic objectives. Collaborate with stakeholders to optimize processes and ensure seamles...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to enhancing cybersecurity operations by supervising SOC Analysts and Technical Leads, ensuring effective incident response and continuous improvement in a dynamic environ...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.