Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$110K - $120K *

Collaborate with cross-functional teams to drive sales strategies for services and cybersecurity offerings, ensuring market readiness and effective sales enablement to enhance customer outcomes and st...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's dedicated to enhancing security across cloud environments. Leverage your expertise in cybersecurity to implement and optimize robust security solutions, ensuring the protection of s...

Miami Lakes, FLRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $149K *

Drive impactful solutions as a key liaison between business needs and technical teams, translating complex requirements into actionable insights. Collaborate across functions to enhance system integra...

Glendale, AZRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$124K - $149K *

Unlock the potential of technology by bridging business needs with technical solutions. Collaborate with cross-functional teams to analyze complex systems, ensuring alignment between business objectiv...

Glendale, AZRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join our team to analyze and report on complex government contracts, ensuring financial accuracy and compliance. Collaborate with project managers to drive effective decision-making and support progra...

RemoteRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$192K - $353K *

Contribute to critical DoD M&S initiatives by providing operational expertise in tactical aviation. Guide development efforts to ensure mission effectiveness and advise stakeholders as a Trusted Opera...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team as a senior sales professional, driving new business opportunities and crafting tailored solutions for clients. Leverage your expertise to build relationships, understand client ne...

Massachusetts, USRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$85K - $165K *

Design and develop innovative ServiceNow applications and integrations, enhancing mission-critical federal programs. Collaborate with stakeholders to deliver secure, efficient solutions in a dynamic e...

Washington, DCRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the development and operation of a cutting-edge Security Observability & Data Platform, enhancing endpoint security, threat detection, and incident response while driving innovation in security s...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $128K *

Join a team that's dedicated to empowering educators through impactful training sessions. You'll create engaging content and deliver customized Google for Education engagements, enhancing customer rel...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$73K - $146K *

Champion the delivery of a technical roadmap, ensuring seamless integration and modernization of systems. Collaborate with teams to manage dependencies, drive release readiness, and translate technica...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$92K - $135K *

Take ownership of developing innovative software tools and firmware for advanced systems. Collaborate with a dynamic team to enhance data management and testing capabilities, ensuring high-quality sol...

King George, VARemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$76K - $142K *

Partner with us to deliver innovative technical solutions and support clients in optimizing system performance. Engage in consulting, implementation, and training while managing projects in a dynamic...

New York, NYRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $102K *

Transform the future of AI operations by managing enterprise AI systems, ensuring seamless integrations, and optimizing performance. Collaborate with cross-functional teams to enhance reliability and...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Advance organizational change initiatives by leading Oracle Cloud transformations. Collaborate with stakeholders to ensure successful adoption through strategic planning, training, and communication...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Staffing

$150K - $180K *

Shape the future of Army IT services by leading strategic growth initiatives, advising on contracting processes, and driving revenue alignment with organizational goals. Collaborate with stakeholders...

Herndon, VARemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$130K - $150K *

Transform the document delivery landscape by leveraging your technical expertise to support global partners and customers. Collaborate with a dynamic team to install, guide, and enhance enterprise sof...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$122K - $158K *

Join a dynamic team as a GenAI & HPC Delivery Engineer, driving cutting-edge GPU solutions and optimizing performance for AI and HPC infrastructures. Engage directly with customers, ensuring successfu...

Austin, TXRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$151K - $241K *

Develop and optimize AI solutions for enhanced member experiences, integrating cutting-edge technologies and engineering practices. Collaborate with cross-functional teams to ensure reliable, scalable...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$82K - $172K *

Elevate your career by leading a dynamic team to enhance engineering management and operational efficiency for key defense contracts, ensuring timely deliverables and client satisfaction while fosteri...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$133K - $140K *

Champion cloud-native platform engineering by designing, automating, and supporting scalable solutions. Collaborate across teams to enhance infrastructure, security, and CI/CD practices, driving innov...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $181K *

Lead the charge in designing impactful training programs for sales teams and partners. Collaborate globally to enhance enablement strategies, leveraging AI tools to create engaging learning experience...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize customer adoption by leading product training and engagement, ensuring successful go-live and sustained usage. Act as a trusted radiology workflow consultant, driving deep product knowledge a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$157K - $210K *

Help us empower federal agencies by transforming data into actionable insights. As a trusted advisor, you'll leverage your Tableau expertise to drive analytics solutions, enhance decision-making, and...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.