Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$95K - $115K *

Lead the charge in optimizing operational activities within the DHMS program, ensuring compliance and driving continuous improvement. Collaborate with stakeholders to implement effective strategies an...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$99K - $198K *

Lead the design and implementation of innovative informatics and automation solutions in clinical laboratories, enhancing operational efficiency and driving business growth through strategic customer...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$130K - $142K *

Join a team that's redefining cybersecurity by executing advanced red team assessments. You'll develop attack scenarios, mentor junior testers, and enhance defensive strategies through hands-on testin...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Join a team that's dedicated to enhancing security design processes, ensuring high-quality project delivery, and collaborating with designers and project managers to drive efficiency in mission-critic...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Drive operational excellence by leading infrastructure and workload automation services. Oversee incident response and service delivery, ensuring high performance and reliability across diverse techno...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$102K - $125K *

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $175K *

Champion AI innovation by engaging with clients to identify and prototype high-value use cases. Blend technical expertise with advisory skills to drive AI solutions, enhancing productivity and transfo...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $122K *

Deliver reliable application packaging solutions for a large federal IT environment. Collaborate with stakeholders to gather requirements and ensure seamless deployment across thousands of endpoints...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$277K - $320K *

Empower strategic partnerships by leading the development and execution of a multi-year business strategy with key channel partners, driving revenue growth and enhancing collaborative relationships ac...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$243K - $251K *

Join a team that's dedicated to enhancing internal audit processes through innovative risk management strategies, leveraging data analytics and technology to drive efficiency and compliance across the...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$104K - $156K *

Drive security architecture across AWS and Azure, ensuring secure configurations and compliance. Collaborate with teams to implement standards, review designs, and maintain documentation as the cloud...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $172K *

Transform customer experiences by providing expert technical support, troubleshooting issues, and implementing scalable solutions. Collaborate with global teams to enhance service delivery and ensure...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform healthcare integration by leading onboarding efforts for facilities and vendors. Drive secure connectivity and EHR interface implementations while collaborating with diverse technical teams...

Tampa, FLRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $185K *

Transform organizational change management by leading initiatives that enhance adoption and engagement across enterprise transformation projects, focusing on content operations and AI-enabled workflow...

New York, NYRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $130K *

Lead project management efforts in mission-critical environments, overseeing design and construction phases. Collaborate with diverse teams, manage budgets, and ensure client satisfaction while drivin...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the IT workstream in executing complex business separations and transformations, managing cross-functional teams, and coordinating critical activities to ensure successful outcomes in a dynamic e...

Dallas, TXRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$200K - $240K *

Drive strategic growth initiatives for Navy & Marine Corps, leading business development efforts and fostering partnerships to enhance tactical networking solutions across diverse operational domains...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$92K - $138K *

Transform your career by driving growth in Managed IT & Security Services. Engage with C-level clients, tailor solutions, and lead strategic initiatives in a dynamic, remote environment. Join us to sh...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $145K *

Optimize security and IT operations, supporting diverse teams and managing requests while ensuring efficient access control and incident responses. Collaborate in a remote-first environment dedicated...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to optimizing privacy management processes and compliance technology. This role supports platform administration, user engagement, and operational improvements, ensuring e...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Champion product security initiatives by leading a skilled team, architecting compliance frameworks, and managing incident response to enhance trust across all products and stakeholders...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$69K - $101K *

Optimize system performance by remotely monitoring automated operations, coordinating troubleshooting, and collaborating with onsite teams to enhance efficiency and reliability in material handling sy...

Wilmington, MARemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower healthcare technology by enhancing clinical systems and integrations. Collaborate with IT and business stakeholders to optimize workflows, manage projects, and ensure system performance across...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $160K *

Unlock potential by shaping AI strategies and solutions that drive enterprise transformation. Collaborate with diverse teams to deliver impactful AI initiatives, enhancing decision-making and business...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$108K - $115K *

Unlock your potential as a full stack engineer, collaborating in an agile team to develop innovative applications and features, while leveraging cutting-edge AI technologies to enhance product offerin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.