Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$82K - $123K *

Unlock potential by designing and developing innovative software solutions while leading projects, mentoring junior developers, and collaborating with cross-functional teams in a dynamic Agile environ...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $237K *

Join a dynamic team to architect and implement global security compliance frameworks, driving enterprise-wide initiatives and ensuring adherence to regulatory standards across complex cloud environmen...

Cambridge, MARemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$69K - $125K *

Optimize site deployment for FAA NextGen programs by leading coordination, communication, and technical support. Ensure successful installation, maintenance, and certification of systems while managin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $270K *

Drive offensive security initiatives by leading penetration tests, red team operations, and bug bounty programs. Collaborate with development teams to enhance security practices and reduce attack surf...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$97K - $126K *

Optimize strategic communications to enhance public understanding of key issues. Collaborate with experts to craft clear messaging that supports organizational goals and addresses complex legislative...

Little Rock, ARRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$92K - $158K *

Empower cross-functional collaboration and operational efficiency in hardware development. Support project execution and coordination, ensuring alignment across teams while managing multiple prioritie...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$125K - $160K *

Empower our security operations by building an AI-driven threat detection and response system. Collaborate with teams to streamline incident management and enhance trust in automated processes, ensuri...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Transform the learning landscape by leading the design and development of innovative educational materials. You'll engage diverse teams to create immersive, high-quality training experiences using cut...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $115K *

Empower IT operations by building and managing internal systems, ensuring productivity and security. As the first hire, you'll shape the IT function, streamline processes, and support the team while c...

CanadaRemote

Reposted today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Unlock potential by architecting innovative IT solutions that align with client goals. Collaborate with sales teams and engage directly with customers to deliver tailored strategies, ensuring successf...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $180K *

Shape the demand generation strategy for the MSP segment, leading a high-impact team to optimize funnel performance and drive revenue growth through innovative marketing approaches and AI tools...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $105K *

Join a dynamic team to provision and manage cloud environments, automate deployments, and ensure robust cloud security. Leverage your expertise in AWS or Azure and OpenShift to drive cloud migrations...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $105K *

Drive cloud infrastructure excellence by managing environments, automating deployments, and ensuring security. Collaborate on cloud migrations and capacity planning while producing essential documenta...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $205K *

Lead the charge in delivering client-focused mainframe solutions. Oversee diverse projects, manage teams, and leverage strategic insights to enhance hardware and software lifecycle management while fo...

United StatesRemote

1 month ago

  •   11 - 15 years exp.  •   Information Technology

$114K - $158K *

Drive partner growth by cultivating relationships with Google teams, managing joint pipelines, and executing marketing strategies. Lead meetings, track ROI, and support sales efforts to expand our foo...

Illinois, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$201K - $352K *

Join a team that's redefining enterprise AI by building scalable, LLM-enabled applications. Collaborate with customers to deliver impactful solutions, codify reusable assets, and shape the future of A...

Santa Clara, CARemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $115K *

Join a team that's dedicated to optimizing enterprise network infrastructure. As a Network Administrator, you'll ensure security, performance, and reliability across multi-site environments while coll...

CanadaRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $125K *

Join us to design and maintain enterprise identity governance solutions, enhancing cybersecurity and automating identity processes. Collaborate with stakeholders to deliver scalable capabilities that...

San Antonio, TXRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$63K - $111K *

Transform your career by joining a dynamic team as a Security Technician, where you'll travel to install, troubleshoot, and maintain advanced electronic systems, ensuring operational excellence across...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $150K *

Elevate employee experiences by designing and implementing HR solutions. Lead technical projects, optimize integrations with Microsoft 365, and mentor developers to enhance ServiceNow capabilities and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $107K *

Champion the execution of cross-functional initiatives, managing systems and technical projects to enhance operational efficiency. Collaborate with stakeholders to document requirements, conduct testi...

Lancaster, PARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in enhancing secure software delivery processes through CI/CD pipelines, automated testing, and infrastructure as code. Collaborate with cross-functional teams to ensure reliable appli...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive the development and execution of automated tests for integration and performance, ensuring quality and reliability in software delivery. Collaborate with cross-functional teams to enhance testin...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Develop and optimize secure, database-driven web applications using Oracle APEX and ORDS. Collaborate with stakeholders to deliver high-performance solutions that support cancer registry goals, ensuri...

Hialeah, FLRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $120K *

Optimize business processes by analyzing workflows, gathering requirements, and supporting automation initiatives. Collaborate with senior analysts to enhance efficiency and drive strategic improvemen...

Virginia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.