Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$169K - $305K *

Innovate and lead the technology risk and controls strategy, partnering with executives to enhance governance and compliance across data and AI initiatives. Drive risk mitigation and foster a culture...

San Antonio, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$128K - $214K *

Champion user research strategies that shape digital experiences by turning data into actionable insights, collaborating across teams to enhance user engagement and optimize web performance globally...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $150K *

Shape the future of security solutions by guiding complex Managed Services integrations. Collaborate with teams to align customer strategies, mitigate risks, and ensure compliance, while leading techn...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $120K *

Elevate your career by facilitating Agile delivery and driving AI initiatives. Collaborate with cross-functional teams to implement cutting-edge technology pilots, ensuring stakeholder engagement and...

Washington, DCRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Empower your career by delivering high-level clinical pharmacy services, managing medication therapy, and collaborating with healthcare teams to enhance patient outcomes in a dynamic healthcare enviro...

Port Richey, FLRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $110K *

Unlock potential by leveraging your clinical informatics expertise to enhance EHR workflows and user support. Collaborate with healthcare teams to optimize clinical processes, improve adoption, and re...

Arlington, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$97K - $158K *

Join us to lead Sage HCM implementations and provide ongoing support, guiding clients through the entire lifecycle. Leverage your expertise in HR processes to enhance client satisfaction and optimize...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$180K - $220K *

Strategize and oversee the development of a cohesive IT and cybersecurity strategy to support a high-growth B2B software organization, ensuring alignment with business goals and compliance standards w...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $220K *

Lead successful outcomes across complex technology programs and large-scale customer environments. Drive governance, manage risks, and facilitate executive relationships while coordinating multiple cr...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $182K *

Lead client implementations and provide ongoing support for Sage HCM solutions. Guide customers through the full implementation lifecycle, ensuring successful outcomes and optimizing their HCM environ...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $200K *

Empower global cybersecurity service delivery by leading client-focused operations, driving growth, and ensuring excellence in managed services. Foster a high-performing team while enhancing client ou...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$62K - $103K *

Drive open-source research and analysis to support high-profile government clients. Conduct media monitoring, identify trends, and prepare concise reports to inform decision-making, all while working...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $125K *

Transform cybersecurity by leading penetration tests, identifying vulnerabilities, and recommending solutions to enhance system security. Collaborate with teams to ensure compliance with NIST standard...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Elevate team performance and delivery by leading a technical group, setting clear expectations, providing mentorship, and managing project needs while ensuring quality and employee development in a dy...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $107K *

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $315K *

Create and implement robust security architectures across enterprise, cloud, and infrastructure environments, ensuring compliance with industry standards while guiding security initiatives and influen...

Carlsbad, CARemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$71K - $96K *

Optimize technical documentation processes for the Solid Rocket Motor program, ensuring accuracy and compliance. Collaborate with engineering teams to gather data, maintain product information, and pr...

Huntsville, ALRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$148K - $164K *

Optimize cloud security operations by monitoring and securing Azure and AWS environments. Collaborate with teams to integrate security into deployment pipelines and ensure compliance with industry sta...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$191K - $293K *

Explore the future of security by leading vulnerability research efforts, enhancing software defenses, and streamlining remediation processes to protect critical networks from emerging threats...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining acquisition marketing by developing advanced segmentation strategies, optimizing campaigns, and enhancing customer engagement to drive conversion rates and maximize ROI...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$129K - $193K *

Partner with us to transform workflows through innovative AI applications, enhancing both internal operations and user experience. In this high-ownership role, you'll build and evaluate end-to-end sol...

Salt Lake City, UTRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Advance enterprise AI governance by developing strategies, overseeing implementations, and collaborating with leaders to ensure responsible AI practices and compliance across the organization, while m...

Cleveland, OHRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$62K - $103K *

Join a dynamic team to conduct open-source research and analysis, supporting senior officials with timely insights on national security topics. This remote role requires effective communication and a...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive strategic growth within the Intelligence Community by identifying and advancing high-value opportunities, leveraging strong relationships and technical insights to connect solutions with mission...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$82K - $138K *

Lead the charge in enhancing organizational effectiveness through strategic staffing models, workforce analytics, and process improvement. Collaborate across departments to drive transformation and fo...

Lansing, MIRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.