Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$88K - $154K *

Explore a dynamic role in cyber network operations, developing tools that support national security missions. Collaborate with a skilled team to enhance software capabilities and contribute to critica...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$77K - $124K *

Lead the charge in enhancing HR service delivery through ServiceNow HRSD solutions. Collaborate with stakeholders to design, configure, and administer the platform, ensuring effective case management...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in optimizing enterprise middleware platforms through effective administration, automation, and security management, ensuring high availability and compliance while enhancing operation...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Accelerate demand generation and revenue growth in cybersecurity services by collaborating with sales teams and partners, leading customer engagements, and developing tailored service solutions to dri...

Dallas, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team as you analyze employee engagement data, guide organizations in strategy development, and facilitate workshops to enhance workplace culture. Collaborate with HR leaders globally to...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $155K *

Lead the charge in managing medium-complexity technology programs, ensuring alignment with strategic goals. Utilize your expertise in risk assessment and financial management to drive project success...

Bentonville, ARRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $155K *

Engage in strategic technology operations, leading complex programs to align with business goals. Drive cross-functional collaboration, manage resources, and implement improvements to enhance operatio...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $155K *

Drive technology operations by leading complex programs, ensuring alignment with strategic goals. Collaborate across teams to optimize resources and implement innovative solutions, fostering continuou...

Bentonville, ARRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Lead the charge in enhancing application security by partnering with client teams to implement secure DevOps practices, manage cloud security, and drive compliance initiatives, all while fostering str...

Washington, DCRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Unlock potential by engineering real-time automation solutions across manufacturing and enterprise levels, utilizing diverse programming and design tools to enhance operational efficiency and mentor c...

Richmond, VARemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Engineer innovative automation solutions across industries, focusing on real-time controls and information systems. Collaborate with teams to enhance operational efficiency and mentor peers while tack...

Raleigh, NCRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$127K - $172K *

Elevate your career by shaping user experiences as a UI/UX Developer. Leverage 10+ years of expertise in React SPAs and responsive design to modernize financial applications. Collaborate across teams...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing cybersecurity by managing vulnerability tracking and remediation efforts. This role involves coordinating with various teams to ensure compliance and operatio...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform healthcare research by leading strategic projects and enhancing content quality. Leverage your expertise to drive operational improvements and collaborate with cross-functional teams to opti...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$112K - $179K *

Champion the Agentic AI platform by owning its end-to-end operations, ensuring secure, reliable, and scalable delivery through advanced CI/CD practices, AWS infrastructure, and Kubernetes management...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $189K *

Drive the development and integration of enterprise applications on the ServiceNow platform, focusing on custom solutions and advanced scripting to enhance Configuration Management Database (CMDB) cap...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$72K - $90K *

Support educational, technical, and operational needs to enhance CRM sales and customer service. Collaborate with teams, educate staff, and provide on-site training across various healthcare settings...

Burbank, CARemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Analyze and deliver tailored technical solutions, collaborating with teams to implement AI-driven workflows and support complex data migrations, ensuring high-quality service outcomes and stakeholder...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Unlock potential by joining a dynamic team that enhances naval supply systems through application engineering, integration, and support. Collaborate with partners to refine requirements and ensure sys...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Shape the future of connectivity by optimizing and supporting complex LAN/WAN environments. Collaborate with teams to deliver secure, reliable network solutions that enhance business performance and m...

Pella, IARemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in ensuring seamless deployment of enterprise-grade infrastructure by integrating, testing, and validating complex systems in a controlled lab environment, enabling rapid field activat...

La Plata, MDRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in complex HR technology initiatives, coordinating Workday enhancements and integrations. Utilize your analytical skills to drive successful implementations, ensuring stakeholder align...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $125K *

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Inspire exceptional customer service as a hands-on leader, optimizing support processes and enhancing team performance. Drive measurable improvements in customer satisfaction and employee engagement t...

Oxnard, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Transform financial strategies by leveraging your expertise in analyses, forecasting, and IT governance. Drive impactful recommendations and enhance operational efficiency through innovative financial...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.