Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$96K - $173K *

Unlock potential by leading complex technical escalations and resolving high-severity hardware and network issues. Collaborate with teams to drive operational excellence on a global scale, ensuring op...

Cambridge, MARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Transform the future of tax preparation by designing and building innovative software solutions. Collaborate with a dynamic team to deliver high-quality products that prioritize user needs and data se...

Sacramento, CARemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$156K - $281K *

Elevate your career by leading change management strategies for complex enterprise programs. Drive stakeholder engagement, adoption, and measurable outcomes while collaborating across teams to ensure...

San Diego, CARemote

2 days ago

  •   11 - 15 years exp.  •   Healthcare

$59K - $117K *

Join a dynamic team to enhance building automation solutions, leveraging your technical expertise and customer insights. Drive training, support design activities, and foster relationships with indust...

Tucson, AZRemote

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$113K - $158K *

Explore your potential as a Technology Strategy Director, collaborating with senior leaders to enhance marketing technology strategies. Drive impactful consulting engagements and foster client relatio...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$73K - $102K *

Join a dynamic team to enhance software solutions through coding, testing, and collaboration. Contribute to design discussions, maintain code quality, and ensure seamless transitions to new applicatio...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$272K - $374K *

Join a dynamic team to drive growth in cybersecurity sales, fostering strong customer relationships and executing strategic campaigns. Collaborate with cross-functional teams to deliver tailored solut...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $159K *

Lead the charge in shaping innovative solutions for our Delivery as a Service team. Oversee architectural design and implementation, driving high-quality software projects while fostering team growth...

Ontario, CARemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $110K *

Drive quality assurance for ICT cabling infrastructure across 700+ Army Reserve sites. Collaborate with engineering teams and contractors to ensure compliance with technical standards and deliver exce...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $99K *

Unlock potential by driving sales of Hybrid Infrastructure services, expanding market presence, and managing the full sales lifecycle. Build relationships, identify opportunities, and collaborate with...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$146K - $234K *

Innovate comprehensive security strategies for a large-scale cloud ecosystem, ensuring compliance and risk mitigation while leading cross-functional teams to protect organizational assets and enhance...

United StatesRemote

1 week ago

  •   15+ years exp.  •   Aerospace & Defense

$135K - $216K *

Drive successful IT program delivery and customer relationships while managing financial performance and team leadership. Engage with stakeholders to identify growth opportunities and ensure high-qual...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$150K - $175K *

Lead the charge in managing client-facing security operations, overseeing a high-performing team, and acting as a trusted advisor. Drive incident response, tool management, and process improvement to...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $150K *

Shape the future of IT by leading a high-performing team to integrate AI and automation, enhance operational efficiency, and drive strategic technology initiatives in a dynamic environment...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$143K - $273K *

Lead the charge in defining and driving AIOps product strategy, prioritizing use cases, and guiding technical decisions to maximize business impact and operational efficiency across application and in...

San Antonio, TXRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $189K *

Transform SAP ABAP development for mission-critical DoD logistics systems, ensuring alignment with regulatory requirements and optimizing user interfaces while collaborating across teams to enhance op...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $147K *

Lead the charge in change management initiatives, leveraging advanced expertise to influence project outcomes and enhance operational processes. Collaborate with cross-functional teams to drive qualit...

Texas, USRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive data-driven decision-making by developing and managing Power BI dashboards. Collaborate with business data owners to enhance processes and ensure compliance with legislative deadlines while main...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $100K *

Optimize enterprise secrets management by implementing and maintaining solutions across multi-cloud environments. Collaborate with teams to integrate security processes, enhance governance, and suppor...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$68K - $143K *

Join us to enhance business processes through analysis and reengineering, collaborating with stakeholders to ensure effective solutions and implementation. Drive efficiency and innovation in transport...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $107K *

Advance your career by diagnosing and repairing Caterpillar mining equipment. Collaborate with a skilled team to ensure high-quality service and customer satisfaction while adhering to safety standard...

Thunder Bay, ONRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $135K *

Drive your career in cyber claims by managing primary first-party claims. Collaborate with teams and external vendors to ensure optimal outcomes while receiving mentorship and support in a fully remot...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $140K *

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$114K - $252K *

Join a team that's shaping the future of AI by developing and supporting innovative workflows and agents on an enterprise platform, ensuring seamless integration and high-quality performance in secure...

United StatesRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$80K - $114K *

Unlock potential by applying technical expertise to solve complex problems, collaborating across teams, and developing event-driven applications. Engage in project work that enhances system efficiency...

Ohio, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.