Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$104K - $166K *

Unlock your potential as a Senior IBM MQ Administrator, managing complex enterprise banking environments. Leverage your expertise in IBM MQ, Unix/Linux systems, and troubleshooting to ensure high avai...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Optimize network infrastructure within the DHMS program, ensuring reliability, performance, and security. Collaborate with IT teams to develop policies, troubleshoot issues, and maintain compliance wi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $273K *

Elevate your career by leading a dynamic Database Security team, driving strategic initiatives, and ensuring compliance in a highly regulated environment. You'll manage technology support, influence b...

San Antonio, TXRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$82K - $172K *

Join us to provide vital support as an Acquisition Specialist, overseeing multi-million dollar contracts in naval shipbuilding. Ensure compliance, manage contractor performance, and drive strategic al...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $125K *

Lead the charge in managing complex projects for a federal data analytics platform, ensuring operational excellence through effective communication, risk management, and collaboration across teams whi...

Virginia, USRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $109K *

Support on-site technical services, including installations, audits, and troubleshooting for packaging machinery. Drive improvements and train technicians while ensuring high-quality customer interact...

Washington, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Elevate your career by leading infrastructure architecture initiatives, collaborating with executives, and driving technical engagements in a dynamic environment focused on modern technologies and clo...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform control systems for leading manufacturers by programming and troubleshooting PLC/HMI systems. Collaborate with clients to deliver innovative automation solutions that enhance manufacturing p...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $160K *

Elevate security operations by building a robust detection and response system. Collaborate with teams to enhance threat investigation and streamline processes, ensuring accurate prioritization and ef...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's driving digital transformation by spearheading sales in Application Modernization Services, leveraging AI trends to cultivate strategic client relationships and optimize business gr...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Take ownership of complex technical issues, driving resolution and enhancing customer experience through deep problem-solving and collaboration with cross-functional teams...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's enhancing ServiceNow integrations through eBonding solutions. Leverage your expertise in scripting and integration tools to build and support seamless connections between ServiceNow...

Pennsylvania, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $245K *

Lead the design and deployment of Kubernetes-based application services, guiding cross-functional teams to enhance mission capabilities while ensuring operational excellence and security compliance in...

Bethesda, MDRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$100K - $130K *

Drive the expansion of programmatic services by developing strategies, collaborating cross-functionally, and optimizing campaign performance to enhance digital advertising capabilities and achieve cli...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Elevate enterprise healthcare IT operations by managing Windows systems, ensuring optimal performance and security compliance. Collaborate with cross-functional teams to support mission-critical appli...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Engage clients by driving sales of Managed and Professional Services, identifying opportunities, and delivering tailored solutions. Cultivate relationships to exceed revenue targets while leveraging i...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Empower enterprise network solutions by providing engineering and operational support for LAN, WAN, WLAN, and VoIP environments. Collaborate on upgrades, troubleshooting, and documentation to enhance...

South Dakota, USRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize and support database platforms, focusing on MySQL and SQL Server migrations to AWS. Lead performance tuning, replication, and maintenance while collaborating with developers to enhance databa...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$172K - $202K *

Innovate within identity and access management by providing expert insights and strategies to clients on best practices in identity governance, privileged access, and AI tools, enhancing cybersecurity...

RemoteRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$172K - $202K *

Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...

RemoteRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$90K - $110K *

Innovate technical SEO strategies to enhance global web performance, ensuring optimal search visibility and user experience. Collaborate with cross-functional teams to identify and resolve technical i...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Elevate client satisfaction by serving as the primary technical liaison, ensuring effective service delivery and identifying growth opportunities through strategic relationship management and technica...

Dallas, TXRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading AI product initiatives that enhance business performance. Collaborate with stakeholders to define and prioritize AI solutions, ensuring alignment with strategy and driving...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Staffing

$73K - $95K *

Advance security measures by monitoring, analyzing, and remediating risks across the enterprise. Collaborate with IT teams to enhance security posture, focusing on threat detection, vulnerability mana...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $196K *

Join a dynamic team as a Cyber Risk & Security Data Analyst, leveraging your expertise in cybersecurity, data engineering, and risk management to enhance security posture and drive data-driven decisio...

Plano, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.