IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
$104K - $166K *
Unlock your potential as a Senior IBM MQ Administrator, managing complex enterprise banking environments. Leverage your expertise in IBM MQ, Unix/Linux systems, and troubleshooting to ensure high avai...
5 days ago
$80K - $95K *
Optimize network infrastructure within the DHMS program, ensuring reliability, performance, and security. Collaborate with IT teams to develop policies, troubleshoot issues, and maintain compliance wi...
1 week ago
Director, Information Technology - Database Security
$143K - $273K *
Elevate your career by leading a dynamic Database Security team, driving strategic initiatives, and ensuring compliance in a highly regulated environment. You'll manage technology support, influence b...
Reposted today
$82K - $172K *
Join us to provide vital support as an Acquisition Specialist, overseeing multi-million dollar contracts in naval shipbuilding. Ensure compliance, manage contractor performance, and drive strategic al...
5 days ago
$120K - $125K *
Lead the charge in managing complex projects for a federal data analytics platform, ensuring operational excellence through effective communication, risk management, and collaboration across teams whi...
Reposted 6 days ago
$65K - $109K *
Support on-site technical services, including installations, audits, and troubleshooting for packaging machinery. Drive improvements and train technicians while ensuring high-quality customer interact...
Reposted 4 days ago
Consultant/Senior Consultant Technical Infrastructure Architect
$110K - $130K *
Elevate your career by leading infrastructure architecture initiatives, collaborating with executives, and driving technical engagements in a dynamic environment focused on modern technologies and clo...
3 weeks ago
Control Systems Integrator III - Data Center
$95K - $115K *
Transform control systems for leading manufacturers by programming and troubleshooting PLC/HMI systems. Collaborate with clients to deliver innovative automation solutions that enhance manufacturing p...
2 weeks ago
Staff Security Operations Specialist
$125K - $160K *
Elevate security operations by building a robust detection and response system. Collaborate with teams to enhance threat investigation and streamline processes, ensuring accurate prioritization and ef...
1 week ago
Application Services (AMS) Specialized Sales Executive -Digital Sales
$125K - $150K *
Join a team that's driving digital transformation by spearheading sales in Application Modernization Services, leveraging AI trends to cultivate strategic client relationships and optimize business gr...
Reposted 1 week ago
$80K - $95K *
Take ownership of complex technical issues, driving resolution and enhancing customer experience through deep problem-solving and collaboration with cross-functional teams...
Reposted 3 days ago
Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)
$110K - $130K *
Join a team that's enhancing ServiceNow integrations through eBonding solutions. Leverage your expertise in scripting and integration tools to build and support seamless connections between ServiceNow...
2 weeks ago
Platform Services Technical Lead
$135K - $245K *
Lead the design and deployment of Kubernetes-based application services, guiding cross-functional teams to enhance mission capabilities while ensuring operational excellence and security compliance in...
Today
Programmatic Supervisor (Remote Canada)
$100K - $130K *
Drive the expansion of programmatic services by developing strategies, collaborating cross-functionally, and optimizing campaign performance to enhance digital advertising capabilities and achieve cli...
3 days ago
Windows System Administrator (Remote Opportunity)
$95K - $115K *
Elevate enterprise healthcare IT operations by managing Windows systems, ensuring optimal performance and security compliance. Collaborate with cross-functional teams to support mission-critical appli...
1 week ago
Account Executive, Managed Services
$80K - $120K *
Engage clients by driving sales of Managed and Professional Services, identifying opportunities, and delivering tailored solutions. Cultivate relationships to exceed revenue targets while leveraging i...
1 week ago
$80K - $95K *
Empower enterprise network solutions by providing engineering and operational support for LAN, WAN, WLAN, and VoIP environments. Collaborate on upgrades, troubleshooting, and documentation to enhance...
1 week ago
$110K - $130K *
Optimize and support database platforms, focusing on MySQL and SQL Server migrations to AWS. Lead performance tuning, replication, and maintenance while collaborating with developers to enhance databa...
2 weeks ago
Senior Director Analyst - Digital Workplace - Enterprise Application Architecture and Operations
$172K - $202K *
Innovate within identity and access management by providing expert insights and strategies to clients on best practices in identity governance, privileged access, and AI tools, enhancing cybersecurity...
Reposted 3 weeks ago
Senior Director Analyst - IAM & AI
$172K - $202K *
Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...
Reposted 3 weeks ago
$90K - $110K *
Innovate technical SEO strategies to enhance global web performance, ensuring optimal search visibility and user experience. Collaborate with cross-functional teams to identify and resolve technical i...
4 weeks ago
Technical Account Manager (Remote)
$88K - $105K *
Elevate client satisfaction by serving as the primary technical liaison, ensuring effective service delivery and identifying growth opportunities through strategic relationship management and technica...
2 days ago
$110K - $130K *
Unlock potential by leading AI product initiatives that enhance business performance. Collaborate with stakeholders to define and prioritize AI solutions, ensuring alignment with strategy and driving...
Reposted 3 days ago
Information Security Analyst II (Remote)
$73K - $95K *
Advance security measures by monitoring, analyzing, and remediating risks across the enterprise. Collaborate with IT teams to enhance security posture, focusing on threat detection, vulnerability mana...
1 week ago
Remote Cyber Risk & Security Data Analyst
$105K - $196K *
Join a dynamic team as a Cyber Risk & Security Data Analyst, leveraging your expertise in cybersecurity, data engineering, and risk management to enhance security posture and drive data-driven decisio...
1 week ago
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.