Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$147K - $205K *

Innovate with us to lead global Technical Support Engineering operations, enhancing customer experience through effective problem-solving, operational excellence, and team development. Drive continuou...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead the technical health of a claims platform by enhancing applications, ensuring system stability, and bridging engineering with business needs. This hybrid role combines hands-on development with s...

Cincinnati, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Develop and implement safety policies while ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to enhance safety measures and...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Join a team that's dedicated to enhancing information security through proactive assessments and innovative solutions. Contribute to compliance and risk management while implementing best practices in...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $103K *

Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$76K - $130K *

Join a team that's driving change by leading stakeholder engagement and adoption of Agile practices and Atlassian tools. This role blends communication strategy and organizational change management to...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$135K - $145K *

Deliver seamless integration and Tier 3 support for secure mobile infrastructure. Collaborate with enterprise stakeholders to ensure compliance, performance, and customer satisfaction while managing c...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $150K *

Lead the charge in enhancing cybersecurity operations by managing incident response, mentoring SOC analysts, and developing processes to effectively identify and mitigate threats in a 24/7 Security Op...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $150K *

Explore an opportunity to enhance enterprise network security and infrastructure. Collaborate with cross-functional teams to ensure compliance and reliability while managing complex production environ...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Transform the landscape of Security Policy Management by engaging clients, delivering tailored solutions, and establishing trusted relationships. Drive technical sales efforts and support teams in sho...

Toronto, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$174K - $291K *

Lead the charge in shaping enterprise identity and access management strategies. Drive operational excellence, oversee IAM governance, and collaborate with cross-functional teams to enhance security a...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$130K - $140K *

Manage integrated performance and schedule management for engineering programs, leading a team to develop and analyze contract costs and schedules for projects valued at $50-300M, ensuring optimal pro...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a team that's committed to developing and managing AWS environments for innovative web applications, ensuring seamless deployment and operation of complex IVR systems with a focus on performance...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $170K *

Transform critical government missions by providing hands-on engineering support for enterprise infrastructure, cloud services, and virtualization. Collaborate with diverse teams to ensure the securit...

Washington DC, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $145K *

Champion innovative solutions as a Senior Business Analyst, driving requirements gathering and Agile processes to enhance custom applications for DHS. Collaborate with teams to streamline operations a...

Virginia, USRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team to analyze and enhance information security policies, leveraging your expertise in security frameworks and compliance to protect organizational assets and ensure robust network sec...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$98K - $149K *

Champion the Equipment Solutions Team by leading project lifecycle management, optimizing customer experience, and driving performance excellence for key national accounts in a dynamic, virtual enviro...

Louisville, KYRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive impactful initiatives by leading complex workstreams that enhance performance, reduce costs, and mitigate risks. Collaborate across teams to influence outcomes and implement strategic improvemen...

Denver, CORemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in modernizing Azure environments for a mission-critical federal program. Own infrastructure as code with Terraform, build CI/CD pipelines, and manage Azure Virtual Desktop, ensuring o...

Washington, DCRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Join a dynamic team to optimize IT operations, ensuring high availability and disaster recovery for critical systems. Lead a small team while collaborating with technical and business partners to enha...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Elevate customer success by leveraging technical expertise and advocacy to drive adoption of cybersecurity solutions, ensuring measurable outcomes and risk reduction through strategic partnerships wit...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a dynamic team to build and optimize automated workflows, ensuring quality and efficiency in our operations. Leverage your technical expertise to enhance our AI Chat Platform and drive impactful...

CanadaRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$151K - $215K *

Innovate global technology procurement strategies, optimizing spend and supplier relationships. Collaborate with cross-functional teams to enhance value creation and drive efficiency across technology...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$95K - $105K *

Contribute to the development and support of advanced missile systems as a systems engineer. Collaborate with cross-functional teams to enhance the capabilities of critical defense technologies while...

Pittsfield, MARemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.