Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$126K - $208K *

Accelerate progress at a global scale by driving partner alignment and co-innovation in the Autonomous Workforce practice. Leverage ServiceNow technologies to enhance market strategies and deliver imp...

New York, NYRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $160K *

Join our dynamic team to design and develop cutting-edge AI platforms, enhancing decision-making workflows through innovative web applications and robust backend services. Collaborate across the full...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team to design and develop a next-gen AI platform, focusing on intelligent agent frameworks and modern web applications. Collaborate across the full stack to enhance decision-making wor...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Collaborate with cross-functional teams to design and develop user-centric web applications, integrating AI-driven insights for high-stakes decision-making workflows while ensuring performance and sec...

Virginia, USRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Drive your career forward by executing hands-on projects in a dynamic privacy landscape. Collaborate with a remote team to navigate compliance challenges while enhancing your expertise through continu...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $231K *

Empower innovation in cloud infrastructure as you lead the design and operation of Oracle Fusion Cloud HCM environments, ensuring secure, reliable performance across federal agencies while driving aut...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$147K - $199K *

Contribute to dynamic frontend engineering, driving strategic direction and leading the development of user-centered web applications for government clients. Harmonize technical excellence with a stro...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $100K *

Analyze sales data and trends to support the sales team, optimize performance, and drive strategic decision-making. Collaborate across departments to enhance processes and deliver impactful reports an...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $105K *

Join a dynamic team to deliver hands-on engineering solutions for industrial control systems, focusing on SCADA, PLC programming, and project management while ensuring safety and customer satisfaction...

Charlotte, NCRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$77K - $87K *

Elevate your career by delivering technical expertise in wastewater management. Engage with clients, oversee chemical logistics, and ensure compliance while performing on-site analyses and maintenance...

Wisconsin, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the design and automation of virtualization platforms, ensuring secure, scalable services across diverse environments. Collaborate with cross-functional teams to enhance infrastructure effici...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$71K - $116K *

Elevate our digital presence by executing SEO and paid search strategies. Collaborate with cross-functional teams to optimize web properties, enhance visibility, and drive high-intent traffic, ensurin...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K - $195K *

Drive the development of the Hypori app for Windows while enhancing iOS and Android functionalities. Collaborate in an agile environment, focusing on secure software practices, troubleshooting, and de...

Austin, TXRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$77K - $115K *

Join a team that's driving innovation in IT solutions by leveraging your expertise in systems analysis and functional design. Collaborate with cross-functional teams to enhance business processes and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $150K *

Lead the charge in enhancing cybersecurity compliance and incident response for higher education institutions. Collaborate with stakeholders to manage incidents, evaluate compliance, and strengthen pr...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $145K *

Elevate your career by managing complex IT programs from inception to completion. Lead teams, oversee budgets, and drive business development while ensuring technical performance and customer satisfac...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in designing and deploying ServiceNow solutions for federal clients. Oversee complex builds, mentor developers, and ensure compliance with federal IT standards while maintaining upgrad...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $210K *

Unlock the potential of technology leadership by guiding teams through strategic modernization and innovation. Drive accountability, empower talent, and bridge technical and business goals to enhance...

Owensboro, KYRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$145K - $175K *

Deliver innovative datacenter, cloud, and network solutions by leading architecture design, client engagement, and technical governance. Collaborate with cross-functional teams to shape complex infras...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$144K - $188K *

Champion growth by leveraging your expertise in hybrid cloud solutions. Collaborate with sales teams to drive strategic initiatives, engage clients, and influence technology transformations that enhan...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $136K *

Join a team that's redefining customer experience by translating complex business needs into actionable technical requirements, ensuring seamless integration across platforms and delivering innovative...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $145K *

Champion data privacy across jurisdictions by providing expert advice, managing compliance, and supporting initiatives within a global team. Collaborate with colleagues to ensure lawful handling of pe...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $205K *

Join a dynamic team to lead AI agent deployments in healthcare. Leverage your software engineering expertise and client-facing skills to drive technical delivery, influence product development, and en...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$147K - $205K *

Innovate with us to lead global Technical Support Engineering operations, enhancing customer experience through effective problem-solving, operational excellence, and team development. Drive continuou...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.