IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.
Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.
Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.
IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.
Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.
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Innovate IT solutions by evaluating project requirements, providing technical support, and maintaining network infrastructure. Collaborate with teams globally to ensure seamless operations and enhance...
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Lead the charge in delivering impactful IT projects by managing all phases from initiation to closeout. Collaborate with diverse teams to ensure timely and successful project execution while aligning...
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Champion faculty success by developing and delivering innovative professional learning programs. Collaborate with stakeholders to enhance instructional quality and faculty engagement while ensuring al...
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Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...
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Contribute to the modernization and support of critical child welfare applications, ensuring the reliability and functionality of systems that enhance child safety and operational efficiency in Washin...
Reposted yesterday
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Elevate infrastructure management by optimizing and securing on-premises and cloud assets. Provide advanced support across server, storage, and identity platforms while ensuring operational excellence...
5 days ago
Senior Advanced IT Network Site Reliability Engineer
$139K - $151K *
Join a team that's pushing the boundaries of advanced technologies. Lead initiatives in network infrastructure, implementing and troubleshooting solutions that support critical missions across various...
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Join a team that's driving innovation in education technology by generating strategic opportunities and delivering tailored solutions to key decision-makers in the Mid-Atlantic region, ensuring except...
4 days ago
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Transform the future of IT programs by leading a dynamic team in planning, budgeting, and compliance. Drive performance and innovation while ensuring alignment with organizational goals in a fully rem...
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ICAM Project Manager – Identity Governance & Administration (IGA)
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Transform enterprise identity governance by leading IGA projects, ensuring timely delivery and alignment with mission needs. Collaborate across teams to enhance security and compliance in a dynamic IC...
6 days ago
Manager - CX Microsoft Engineering
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Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...
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Join a team that's dedicated to enhancing federal cybersecurity compliance through advanced risk management and governance. Leverage your expertise to conduct assessments, manage authorizations, and e...
3 weeks ago
Databricks AWS Database Administrator-
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Shape the future of innovative database management solutions by providing expert oversight and support for high-availability environments. Leverage your experience to enhance performance, drive effici...
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Senior Manager, AI Advisory and Open Source Program Office
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Unlock the potential of Open Source and AI governance by leading a multidisciplinary team to ensure compliance, drive best practices, and foster innovation across the enterprise, while collaborating w...
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Lead the charge in shaping our AI strategy and governance, driving innovation across teams. Collaborate with technology and business leaders to embed AI into operations, ensuring responsible use and m...
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Manager, Technical Services & Customer Support
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Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...
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Elevate your career by designing and managing AWS environments, automating CI/CD, and ensuring robust application delivery. Collaborate with cross-functional teams for end-to-end ownership and enhance...
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Drive cybersecurity excellence by supporting the Tactical Assault Kit's security efforts. Collaborate with teams to integrate security best practices, enhance compliance, and tackle real-world securit...
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Drive impactful solutions by maintaining and developing Finance and Procurement systems. Collaborate with teams to analyze requirements, debug SQL queries, and enhance application performance for a se...
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Remote Technology Project Lead - SOX Compliance & IT Controls
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Lead complex SOX compliance initiatives and IT control implementations, managing cross-functional teams to ensure regulatory adherence and effective risk management across enterprise technology enviro...
1 week ago
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Champion privacy solutions by engaging with clients, delivering tailored demos, and driving sales success. Leverage your expertise to influence product development and navigate the intersection of AI...
Reposted today
What does an IT Support Specialist do?
An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.
What qualifications are commonly required for IT Support Specialist jobs?
Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.
Can IT Support Specialist jobs pay $100,000 or more?
Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.
How can IT Support Specialists advance their careers?
Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.
Where can I find high-paying IT Support Specialist jobs?
Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.