Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$80K - $95K *

Champion complex IT healthcare projects, ensuring timely delivery, budget adherence, and stakeholder alignment. Collaborate with cross-functional teams to drive project success and maintain compliance...

Cincinnati, OHRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$100K - $105K *

Transform the testing landscape by designing and implementing robust testing methods for IT products, ensuring they meet specifications while collaborating with developers and users to enhance quality...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$82K - $172K *

Design and implement innovative AI solutions, guiding pilot programs from conception to execution while collaborating across teams to enhance system capabilities and performance in a dynamic environme...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Champion innovative security solutions and lead a high-performing team to drive client success in cloud security. Oversee strategy, delivery, and growth while fostering a culture of mentorship and con...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$86K - $119K *

Lead the charge in building and supporting enterprise data solutions that transform business requirements into scalable models, enhancing analytics and reporting capabilities across the organization...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive the successful implementation of ERP modernization initiatives, serving as a trusted advisor and thought leader. Collaborate with teams to enhance user experience and process efficiency across p...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $145K *

Play a key role in community engagement across the Eastern Region, building relationships with stakeholders to support project success and enhance Vantage's reputation as a trusted partner in local co...

Washington, DCRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Champion advanced IT infrastructure solutions by providing Tier 3 engineering and support. Leverage your expertise in Microsoft technologies to resolve complex issues, enhance system performance, and...

Washington DC, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $210K *

Unlock your potential as a Systems Engineer, driving technical risk analysis and supporting mission-critical systems. Collaborate with a dynamic team to design, develop, and maintain secure, scalable...

Virginia, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$131K - $178K *

Join a team that's driving identity data management initiatives, ensuring accurate aggregation and synchronization of identity and entitlement data across diverse environments. Lead project delivery a...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $177K *

Drive the development and implementation of data governance initiatives, enhancing data quality and stewardship across the organization while empowering stakeholders through tailored training and supp...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$181K - $208K *

Lead the charge in enterprise transformation and AI enablement, driving strategic initiatives and measurable outcomes through collaboration with cross-functional teams and senior leaders to enhance bu...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $189K *

Join a dynamic team to lead continuous cyber asset assessments, ensuring robust security by mentoring engineers, driving strategic assessments, and enhancing federal cyber defense through innovative v...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $225K *

Transform enterprise cybersecurity programs by leading AI-driven initiatives and modernization efforts. Collaborate with C-suite executives to design and implement comprehensive security roadmaps, enh...

Fairfax, VARemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$61K - $129K *

Join a team that's dedicated to optimizing CMDB health and governance. Leverage your expertise in ServiceNow to implement, maintain, and enhance data quality initiatives while collaborating with cross...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $170K *

Elevate the development of secure, scalable AI services by designing robust backend systems and integrations within a cloud environment, collaborating with cross-functional teams to enhance enterprise...

Arlington, VARemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$168K - $240K *

Champion AI strategy and governance by leading advisory consulting services, guiding clients from interest to practical adoption. Collaborate with technical teams to deliver integrated solutions and e...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $158K *

Bring your expertise to optimize and maintain the ServiceNow CMDB, ensuring data accuracy and reliability. Collaborate with IT teams to enhance service delivery across 187 bases, supporting a high-qua...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Shape the future of cybersecurity by driving governance, risk, and compliance initiatives. Collaborate with portfolio companies to ensure adherence to frameworks and maintain SOC 2 compliance while en...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $215K *

Unlock potential by leading AI architecture solutions that empower clients through innovative design, hands-on implementation, and strategic guidance, ensuring successful adoption of cutting-edge tech...

Virginia, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $163K *

Drive the development of scalable microservices and cloud-based solutions, enhancing network management services. Collaborate with teams to deliver high-quality software while leveraging AI techniques...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Transform client experiences by evaluating, installing, and supporting financial software solutions. Collaborate with teams to troubleshoot and enhance ATM and cash recycler operations, ensuring top-t...

Alabama, USRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $159K *

Lead a dynamic IT Surgery Team, providing expert application support and enhancements for critical surgical systems. Collaborate with stakeholders to optimize workflows and ensure seamless operations...

Norfolk, VARemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$97K - $107K *

Take ownership of enhancing security posture by managing IAM systems, utilizing Microsoft Sentinel and Defender, and leveraging Kusto Query Language (KQL) for threat detection and response in a collab...

Phoenix, AZRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.