Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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1
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$96K - $137K *

Grow your career with a dynamic role that bridges business needs and IT solutions, focusing on ERP and CRM systems. Collaborate with teams to enhance processes, document requirements, and drive operat...

Ohio, USRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$102K - $184K *

Transform infrastructure solutions by collaborating with engineering and operations teams to design and implement efficient deployment patterns, enhancing both non-prod and prod environments while ens...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Transform client relationships and drive business growth through strategic sales execution in Application Modernization Services. Leverage industry expertise and AI knowledge to deliver tailored solut...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $140K *

Unlock potential by architecting and enhancing next-gen research platforms, driving automation and reliability to provide researchers with cutting-edge tools. Collaborate in a dynamic environment brid...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $155K *

Innovate and lead the development of a comprehensive IAM program, collaborating across teams to enhance identity governance and security. Manage a skilled team while ensuring compliance and effective...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Champion our AppSec program by operating scanning tools, triaging vulnerabilities, and collaborating with engineering teams to enhance security practices and ensure compliance throughout the SDLC...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$73K - $155K *

Unlock potential by leading change management initiatives in a dynamic Agile environment. Drive strategic improvements, enhance operational efficiency, and ensure system security while collaborating w...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $160K *

Design innovative solutions for a secure online proctored testing platform, guiding engineering teams in modernizing architecture and ensuring scalable, reliable delivery while enhancing candidate and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $158K *

Execute and enhance ServiceNow SPM solutions, driving portfolio management excellence while collaborating with teams to implement best practices and optimize workflows across the enterprise...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing data center operations through innovative eLearning solutions. You'll design engaging training content that ensures staff safety and compliance while supporti...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$81K - $129K *

Lead the charge in operational oversight of HIMS coding data quality, guiding coder education activities to ensure compliance, accuracy, and continuous improvement in data management across acute care...

Wilmington, DERemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $122K *

Join us to provide expert pre-sales and post-sales support for digital products, focusing on network connectivity and software compatibility. Collaborate with dealers and enhance training programs to...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$96K - $148K *

Unlock potential by managing configuration data integrity and processes. Collaborate with teams to design workflows in ServiceNow, ensuring accurate configuration management while driving continuous i...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive operational excellence by enhancing reliability and performance of a SaaS platform. Collaborate with development teams to implement automation, incident management, and observability practices...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive security excellence by managing AWS GovCloud environments and enhancing DevSecOps pipelines. Ensure compliance with NIST standards while integrating security controls for continuous protection a...

Scott Air Force Base, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Accelerate product development by managing the software lifecycle, collaborating with cross-functional teams, and driving strategic initiatives to enhance user experience and meet stakeholder needs...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $190K *

Lead the charge in managing the software development lifecycle for innovative products, leveraging low-code platforms to enhance user experience and drive strategic initiatives across cross-functional...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$170K - $260K *

Transform global cyber defense capabilities by leading a high-performing team in security operations, threat detection, and incident response. Drive strategy and continuous improvement to effectively...

RemoteRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$63K - $129K *

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in enhancing engineering security for our SaaS platform. Collaborate with teams to identify risks, improve practices, and implement automation, ensuring secure development and robust v...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $163K *

Lead the charge in safeguarding our organization against evolving cyber threats. As a Senior Cybersecurity Engineer, you'll design robust defenses and collaborate across teams to enhance security post...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$208K - $225K *

Build and operate secure infrastructure for employee-built applications, enabling seamless deployment and integration across teams. Collaborate with various departments to enhance user experience and...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Business Services

$79K - $108K *

Optimize SharePoint environments by administering, configuring, and supporting both SharePoint Server and Online. Collaborate with teams to ensure platform health, security, and compliance while mento...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in managing projects from initiation to completion, ensuring alignment with business objectives. Collaborate with cross-functional teams to deliver results on time while effectively co...

Arkansas, USRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $250K *

Unlock potential by leading state and local government affairs strategies, fostering relationships with key decision-makers, and driving advocacy initiatives to enhance cybersecurity solutions in the...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.