Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$100K - $120K *

Drive security excellence by managing identity access, external testing, and compliance processes. Collaborate with teams to enhance AWS security and develop scalable policies, ensuring robust protect...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $105K *

Engage in frontline cyber investigations to safeguard AI systems from malicious threats. Analyze flagged telemetry, evaluate cyber prompts, and enhance automated safety classifiers while collaborating...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$140K - $160K *

Join a dynamic team as you architect secure CI/CD pipelines, manage Kubernetes clusters, and implement security automation in AWS. Collaborate across teams to enhance operational efficiency while embe...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$159K - $215K *

Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $170K *

Lead the charge in enhancing Windows endpoint reliability and automation. Collaborate with cross-functional teams to implement best practices, mentor peers, and drive improvements in application deliv...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Champion the technical side of sales by delivering tailored demos, managing RFPs, and collaborating on complex deals. Immerse yourself in the sales cycle, ensuring prospects see the value of our solut...

Chicago, ILRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform your career by managing and optimizing Linux web server environments. Leverage your expertise in Apache, Tomcat, and NGINX to enhance performance, security, and reliability in a fully remote...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Shape the future of naval radar technology by collaborating with multidisciplinary teams to develop and sustain advanced shipboard radar systems. Leverage your MBSE expertise to drive systems engineer...

Indiana, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by leading specialized product training and consultations, leveraging deep electrical trade knowledge to enhance client engagement and drive product adoption. Collaborate with teams t...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Empower innovation by collaborating with R&D teams to develop AI/ML solutions, ensuring effective integration into partner systems while providing constructive feedback and guidance throughout project...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Champion innovative ICT solutions by leveraging expertise in Data Center design. Collaborate with a dynamic team to deliver high-quality infrastructure projects while managing multiple priorities in a...

Arlington, VARemote

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $190K *

Lead the charge in shaping data platform strategies and governance, driving innovative solutions and team development. Collaborate with partners to enhance AI readiness and ensure successful technical...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$93K - $137K *

Optimize data center cooling systems by providing expert technical support and innovative solutions. Collaborate with engineering teams to enhance water treatment programs, ensuring reliability and ef...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$115K - $165K *

Join our team to provide advanced support as a Senior Network Engineer, overseeing complex issues across multiple technologies and enhancing network performance for diverse client environments. Drive...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $162K *

Join a team that's dedicated to providing L2/L3 support for IBM Tivoli applications. Utilize your expertise in troubleshooting, monitoring, and automation to enhance system performance and reliability...

Livonia, MIRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by developing security documentation and consulting on architecture. Collaborate with teams to identify vulnerabilities, perform penetration testing, and implement security improvemen...

Plano, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $140K *

Make your mark by resolving complex production issues for enterprise customers. As a key technical advocate, you'll enhance support capabilities and influence product design while collaborating with e...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$65K - $108K *

Champion the development and delivery of training materials and documentation, collaborating with stakeholders to ensure clarity and usability. Play a crucial role in enhancing learning and adoption t...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$74K - $99K *

Manage and enhance IT systems, including Salesforce and SharePoint, ensuring compliance and efficiency. Collaborate with teams to support software administration and provide training, while overseeing...

Olympia, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $140K *

Join a dynamic team as you shape product strategy and drive innovation in assessment solutions. Collaborate with cross-functional teams to enhance user experiences and leverage emerging technologies f...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $158K *

Shape the future of automation by managing the UiPath platform, ensuring security and performance while collaborating with cross-functional teams to deliver efficient robotic process solutions across...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $140K *

Unlock your potential as a Program Manager, leading complex cybersecurity initiatives. Drive project success by coordinating resources, managing timelines, and ensuring the protection of sensitive dat...

Virginia, USRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $95K *

Drive the end-to-end delivery of complex curriculum projects, collaborating across teams to ensure high-quality outcomes that meet business and learner needs while managing risks and stakeholder expec...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...

RemoteRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.