Explore IT Support Specialist Jobs

IT Support Specialists help organizations keep their technology reliable, secure, and productive. From resolving complex hardware and software issues to supporting business-critical systems, these professionals connect people with the tools they need to work effectively. Explore vetted IT Support Specialist opportunities on Ladders, including roles with salaries of $100,000 or more.

What IT Support Specialists Do

Responsibilities vary by employer and seniority, but may include diagnosing technical problems, managing support requests, configuring devices and applications, maintaining user accounts, and documenting solutions. Experienced specialists may also lead escalations, improve support processes, coordinate vendors, or contribute to infrastructure and security initiatives.

Skills and Qualifications

Employers often seek strong troubleshooting and customer service skills, clear communication, and familiarity with operating systems, networks, identity tools, and service desk platforms. Depending on the role, useful credentials may include CompTIA A+, Network+, or Security+, Microsoft certifications, and ITIL training. Senior and specialized positions may require deep expertise in enterprise environments, cloud services, endpoint management, or IT service management.

Career Paths and Compensation

IT Support Specialists can build toward senior support, service desk leadership, systems administration, endpoint engineering, IT operations, or security roles. Compensation depends on experience, location, industry, technical scope, and leadership responsibilities. Ladders focuses on vetted professional jobs that pay $100,000 or more, making it a resource for experienced candidates seeking higher-compensation opportunities.

Find IT Support Specialist Jobs on Ladders

Search current openings, compare role requirements, and identify opportunities aligned with your technical background and career goals. Create a profile to discover IT Support Specialist jobs and related technology positions with six-figure compensation.

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$80K - $95K *

Drive employee benefits excellence by managing inquiries, analyzing data, and enhancing programs. Collaborate with vendors and teams to ensure seamless operations and a high-quality experience for all...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$98K - $206K *

Join a dynamic team as a Senior CSfC Systems Engineer, deploying cutting-edge networking solutions across the U.S. and globally. Leverage your expertise in virtualization and data center architecture...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $160K *

Lead the charge in driving security business growth by identifying opportunities, engaging prospects, and leveraging expertise to close deals. Collaborate with sales teams to enhance customer adoption...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $130K *

Champion innovative ICT solutions for Data Center projects, leading a team of experts to deliver high-quality designs. Utilize your technical knowledge to solve complex challenges and enhance client s...

Chicago, ILRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$108K - $130K *

Join a dynamic team as a Senior ICT Consultant, overseeing Data Center projects. Leverage your expertise in ICT infrastructure to deliver innovative solutions while managing a collaborative team in a...

Atlanta, GARemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$108K - $130K *

Lead a team of ICT consultants to deliver innovative Data Center solutions. Manage projects, develop work plans, and apply technical expertise to solve complex client challenges in a collaborative, fa...

Phoenix, AZRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive innovative ICT solutions for Data Center projects, overseeing a team of consultants and designers. Leverage technical expertise to address complex client needs while ensuring timely delivery of...

Los Angeles, CARemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $140K *

Analyze and enhance the digital customer journey by leading automation initiatives and cross-functional programs. Collaborate with teams to identify friction points and implement solutions that improv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Elevate your career by leading a team of Onboarding Engineers, driving project efficiency, and enhancing processes. Foster collaboration and accountability while ensuring high-quality service delivery...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Advance your career by driving growth in key industrial markets. Collaborate with engineers and stakeholders to build relationships, convert clients, and develop a robust sales pipeline while providin...

Colorado, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Unlock potential by managing ISV programs and driving technical content development. Collaborate across teams to deliver impactful marketing assets, ensuring alignment and timely execution in a fast-p...

Hillsboro, ORRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$91K - $127K *

Unlock your potential by driving growth in Hybrid Infrastructure solutions. Lead strategic account management, cultivate relationships, and enhance market presence while achieving sales targets in a d...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's advancing national security by securing our infrastructure. Work collaboratively in a dynamic environment to enhance IT engineering efforts, ensuring compliance and safeguarding cru...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Empower operational excellence by managing and automating virtualization platforms, ensuring secure, scalable, and recoverable services across diverse environments while supporting critical infrastruc...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Elevate procurement efficiency by supporting contract operations, developing documentation, and liaising with stakeholders. Play a key role in ensuring compliance with regulations while managing compl...

Silver Spring, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $126K *

Lead high-value proposal pursuits, coordinating cross-functional teams to deliver compliant, persuasive responses. Utilize AI tools and project management skills to enhance win rates while mentoring j...

Illinois, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...

Montreal, QCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$62K - $104K *

Lead the charge in providing expert HVAC solutions for Data Center equipment. This role involves extensive travel, independent troubleshooting, and project management to ensure optimal performance and...

Pennsylvania, USRemote

3 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$62K - $104K *

Optimize your career by providing expert service and support for Data Center equipment. This role involves extensive travel, troubleshooting, and project management, ensuring customer satisfaction thr...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...

Ashburn, VARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $225K *

Empower your career by leading automation and AI initiatives in Cyber Defense. Design and implement scalable solutions that enhance security operations, reduce manual tasks, and drive impactful decisi...

Kalamazoo, MIRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in enhancing organizational security by developing security frameworks, assessing controls, and collaborating with technical teams to create a resilient security architecture for moder...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Develop and nurture partnerships with school districts to drive product adoption, enhance customer success, and ensure long-term retention through strategic implementation and proactive engagement...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$93K - $126K *

Join us to support state child support systems modernization initiatives, ensuring compliance with federal requirements and enhancing operational efficiency through effective project management and an...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Unlock potential by leading complex cyber investigations, mentoring junior analysts, and analyzing sophisticated threats to safeguard AI systems from misuse. Drive impactful decisions and enhance safe...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Specialist do?question toggle

    An IT Support Specialist helps users and organizations resolve technology issues. Typical work includes troubleshooting hardware, software, accounts, and connectivity; responding to support requests; documenting fixes; and escalating complex incidents.

  • What qualifications are commonly required for IT Support Specialist jobs?question toggle

    Requirements vary, but employers commonly value hands-on troubleshooting experience, customer service, communication, and knowledge of operating systems, networking, and support tools. Certifications such as CompTIA A+ or relevant Microsoft credentials may be helpful.

  • Can IT Support Specialist jobs pay $100,000 or more?question toggle

    Yes. Some senior, specialized, or leadership-level roles reach $100,000 or more, particularly when they involve enterprise systems, advanced troubleshooting, IT service management, or team leadership. Pay varies by employer, location, and experience.

  • How can IT Support Specialists advance their careers?question toggle

    Professionals may progress into senior support, service desk management, systems administration, endpoint engineering, IT operations, or cybersecurity. Building expertise in enterprise platforms, cloud services, automation, and security can support advancement.

  • Where can I find high-paying IT Support Specialist jobs?question toggle

    Ladders features vetted professional job opportunities with salaries of $100,000 or more. Search IT Support Specialist listings and related technology roles to find openings that match your experience and goals.