Process Managers optimize the processes, or activities, of a company across departments for maximized efficiency. The process manager maps all activities within individual departments, monitors the flow of activities, and draws conclusions about teams, technologies or anything else that works well or acts as a blocker to progress. Process improvement is the ultimate goal of the process manager, combining a big picture overview with in-depth analysis of all aspects of processes. Qualifications for a process manager, or process owner, include strong IT skills with relevant qualifications and experience.
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