Customer Service Manager Jobs in Novi, MI

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Lead transformative customer service solutions for clients, driving operational excellence and innovative digital strategies to enhance user experiences and boost business performance across various s...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Manage resources and logistics for on-site services and maintenance, ensuring timely resolution of customer needs while overseeing maintenance facilities and engineering. Utilize operational judgment...

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

Contribute to impactful CRM operations by owning campaign delivery end-to-end. Ensure strategic alignment, rigorous quality assurance, and performance tracking to drive continuous improvement and succ...

Drive exceptional service delivery and operational excellence in a luxury automotive environment, leading a team of skilled professionals while enhancing customer satisfaction and retention through st...

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

Unlock potential by managing accounts and pursuing new business. Leverage industry insights, forge relationships, and strategize to capitalize on market opportunities and drive high-margin profit in a...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Take ownership of customer success initiatives by engaging clients, optimizing their use of our platform, and driving business results, while building lasting relationships to foster retention and adv...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...

Shape the future of automotive analytics by leveraging advanced data analysis and driving client success with impactful insights, collaborating closely with industry leaders to enhance decision-making...

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

Transform operations in a fast-paced environment by managing dealer support, reporting, and cross-functional collaboration to enhance program performance and optimize the MobileService+ experience for...

Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Join a team that's committed to elevating the customer experience as you lead and develop a diverse team to drive sales, foster training, and ensure operational excellence in a dynamic retail environm...

Lead the charge in delivering exceptional IT support across corporate and customer sites. Oversee a dedicated team, manage service metrics, and drive continuous improvement using IT Service Management...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...