Customer Service Manager Jobs in Chelmsford, MA

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of end-user support by leading a service desk team, ensuring high performance and quality service delivery while transitioning operations from reactive to proactive support strategies...

Optimize customer service excellence by leading multi-faceted teams and driving strategic initiatives across operational functions, quality assurance, and employee engagement. This role demands robust...

Champion data privacy compliance by leading initiatives, collaborating across functions, and managing risks effectively to support business goals while ensuring adherence to privacy regulations...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Deliver excellence by managing day-to-day operations, enhancing customer relations, and leading a team to ensure quality service and sales growth in a dynamic automotive environment...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Shape the future of retail operations by optimizing labor deployment across stores, enhancing customer experiences. Collaborate with leadership to embed best practices in forecasting and scheduling fo...

Champion retail innovation as you optimize workforce strategy, ensuring the right resources are deployed for peak performance. Collaborate with leadership to enhance labor planning, forecasting, and s...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Contribute to customer success by driving adoption and realizing value, blending technical acumen with customer engagement. Collaborate cross-functionally to navigate complexities and ensure long-term...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Lead a high-performance team focused on fraud prevention and claims operations, ensuring compliance with regulations and enhancing risk mitigation strategies through collaboration and innovative solut...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Unlock potential by driving sales growth, fostering client relationships, and collaborating with teams to enhance event experiences, utilizing your expertise in hospitality and strategic sales managem...

Engage clients and drive revenue by managing sales strategies and relationships. Collaborate across teams to ensure exceptional events while executing planning and achieving targets in a dynamic envir...

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Unlock potential by leading complex program management for high-speed data communications, ensuring excellence in delivery and customer satisfaction while fostering strong relationships and continuous...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Transform customer experiences by driving success in cloud accounts, ensuring satisfaction, fostering loyalty, and maximizing revenue retention through proactive engagement and strategic support withi...

Drive community engagement by leading outreach initiatives, ensuring compliance with policies, and developing high-performing teams. Collaborate with stakeholders to enhance customer satisfaction and...

Lead the charge in community engagement initiatives, ensuring compliance with company standards while fostering associate development and customer service excellence to drive operational performance a...

Elevate your career by leading community outreach initiatives, ensuring compliance, and mentoring associates. Drive financial performance while promoting a customer-first culture in a dynamic retail e...