Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$161K - $190K *

Drive strategic initiatives across diverse real estate portfolios, ensuring client satisfaction and innovative solutions. Lead teams in delivering excellence while managing complex relationships and f...

Austin, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$155K - $259K *

Transform healthcare performance by leading integrated optimization programs that enhance clinical, operational, and financial outcomes for hospitals and health systems. Drive measurable results throu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Empower customer success by serving as the primary technical contact, enhancing solution stability and satisfaction through expert guidance and relationship building in a dynamic, fast-paced environme...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $165K *

Transform the defined benefit landscape by driving growth for ProAdmin. Build strategic partnerships and engage directly with plan sponsors to enhance confidence in benefit calculations and streamline...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Transform patient access to specialty medications by leading implementation projects, optimizing workflows, and collaborating with clinical teams to enhance pharmacy experiences and resolve issues eff...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$140K - $160K *

Lead the evolution of our credit program by leveraging data-driven insights to enhance customer success and drive business growth. Collaborate across teams to refine strategies and ensure effective ri...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Advance program execution by leading cross-functional teams to deliver AI initiatives. Collaborate with remote developers, manage Agile processes, and ensure alignment with business goals while drivin...

Pleasant Grove, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$124K - $143K *

Unlock insights as a Marketing Analytics Manager, driving data analysis across channels. Collaborate with teams to enhance reporting, measurement, and performance evaluation, while mentoring analysts...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $174K *

Lead the charge in enhancing business relationships with third-party partners, driving operational efficiency and sales enablement. Collaborate across teams to improve client experiences and address s...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Support clients by providing expert technical assistance and fostering strong relationships. Analyze software usage to enhance client success and drive retention through proactive engagement and colla...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $120K *

Drive client success by managing utility and energy efficiency programs, ensuring satisfaction, fostering relationships, and identifying growth opportunities while delivering on contractual obligation...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$200K - $250K *

Drive the development of a consumer credit card from concept to launch, focusing on user experience, underwriting, and rewards. Collaborate across teams to ensure a seamless product that meets custome...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Drive strategic revenue growth by engaging C-suite stakeholders and closing multimillion-dollar partnerships within large pharmaceutical organizations. Leverage your expertise to navigate complex sale...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $155K *

Develop and lead comprehensive benefits and compensation programs, ensuring alignment with business goals and enhancing employee experience through strategic management and continuous improvement init...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$190K - $249K *

Join a team that's bridging technical solutions with client needs, driving digital transformation. Leverage your expertise to build relationships, influence decisions, and ensure customer success thro...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $249K *

Empower clients by bridging technical solutions with business needs. As a key player, you'll leverage your expertise to foster relationships, drive digital transformation, and collaborate with sales t...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Unlock growth as you drive performance marketing strategies, optimizing paid acquisition channels and enhancing conversion rates. Collaborate closely with a small team to achieve customer acquisition...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $120K *

Transform customer engagement through innovative marketing strategies, managing global campaigns and partnerships to enhance brand loyalty and advocacy. Drive measurable success in a dynamic startup e...

California City, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $112K *

Unlock potential by managing complex billing processes and leading a team to ensure accurate invoicing and exceptional customer service. Collaborate across departments to drive efficiency and implemen...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $159K *

Optimize client partnerships by driving strategic outreach and proposals. Leverage AI tools to enhance sales cycles, mentor peers, and contribute to revenue growth through long-term relationships and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $173K *

Engage with C-suite executives to drive revenue growth and client satisfaction. Own strategic client relationships, structure technology deals, and execute account plans that expand Fiserv's solutions...

RemoteRemote

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$133K - $283K *

Join us to lead strategic client relationships at the C-suite level, driving revenue growth and solution expansion in the financial services sector. Your expertise will shape client satisfaction and r...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Deliver impactful multi-channel demand generation campaigns while creating engaging content that drives qualified leads. Collaborate with cross-functional teams to optimize performance and achieve pip...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Shape the future of client management by leading service teams on large accounts, enhancing carrier relationships, and developing strategic placement and renewal plans to drive success and improve pro...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$93K - $140K *

Champion operational excellence by managing enterprise project portfolios, ensuring effective budget management, resource allocation, and adherence to project governance. Drive transformational initia...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.