Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$110K - $130K *

Innovate medical education programs for healthcare professionals, ensuring effective training on cardiovascular devices. Collaborate cross-functionally to enhance learning experiences and maintain hig...

Florida, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $90K *

Lead the execution and optimization of programmatic campaigns, collaborating with clients and teams to drive performance. Mentor junior staff while managing complex projects in a dynamic retail enviro...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $155K *

Join a team that's dedicated to nurturing and expanding client relationships in the Major Market sector. Drive revenue growth through upselling and cross-selling while ensuring long-term satisfaction...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$167K - $250K *

Elevate service operations by developing strategies that enhance performance, drive accountability, and ensure customer satisfaction through effective leadership and operational excellence in a comple...

Oregon, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$94K - $124K *

Lead operational excellence by managing our CLM platform, ensuring efficient contract processes and seamless collaboration among stakeholders, vendors, and technology to optimize procurement operation...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Empower consumer experiences by leading product strategy and execution for innovative genomics solutions. Collaborate with cross-functional teams to enhance user satisfaction and drive adoption throug...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $220K *

Transform the landscape of IT Managed Services by driving strategic sales initiatives, building client relationships, and delivering innovative solutions to financial services clients. Collaborate wit...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's transforming business challenges into AI-driven solutions. Collaborate with leaders across functions to prioritize opportunities, develop business cases, and guide AI initiatives fr...

Madison, WIRemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$160K - $225K *

Deliver strategic leadership in enterprise-scale Oracle Financial implementations, guiding design sessions and managing diverse teams to ensure successful project execution and client satisfaction acr...

Chicago, ILRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K *

Champion the future of public safety by managing 40+ complex SaaS implementations. Drive project success from contract to go-live, ensuring customer satisfaction and effective collaboration across tea...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Unlock potential by leading our marketplace operations, connecting first responders with experienced coaches. Drive efficiency, manage cross-functional teams, and ensure seamless service delivery whil...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $171K *

Lead the charge in optimizing analytics strategies to drive business growth, leveraging data insights to enhance customer experiences and inform strategic initiatives across a dynamic, fast-paced envi...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $150K *

Unlock your potential by leading the operational backbone of a new Customer Experience Center. Drive launch readiness, manage vendor relationships, and ensure seamless program execution to deliver exc...

Waukesha, WIRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$153K - $181K *

Lead the charge in optimizing complex client portfolios through strategic transaction management. Collaborate with cross-functional teams to execute high-impact real estate initiatives, ensuring align...

New York, NYRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$187K - $210K *

Champion operational excellence by leading Product Operations, driving innovation, and optimizing workflows. Manage a dedicated team to enhance product delivery, streamline processes, and ensure align...

Austin, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $219K *

Help us elevate Field Medical operations by optimizing processes, enhancing communication, and driving strategic initiatives to ensure effective engagement and alignment across teams in a dynamic heal...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Unlock potential by shaping and executing a strategic content management strategy for sales enablement. Collaborate with leadership to build AI tools and workflows that enhance team efficiency and dri...

San Francisco, CARemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Transform the banking landscape by driving sales success and building key relationships. Utilize your expertise to develop strategic solutions that meet client needs while achieving ambitious sales ta...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $120K *

Shape the future of organizational change management by leading initiatives that enhance operations and support Medicaid modernization. Collaborate with teams to ensure successful adoption of new proc...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$136K - $160K *

Optimize account-based marketing strategies to drive engagement and sales for new products. Lead end-to-end campaign execution, asset production, and pipeline accountability while collaborating closel...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Advance your career by driving business development in clinical research and medical imaging. Build strategic client relationships, identify new opportunities, and contribute to innovative healthcare...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Lead the charge in managing client lease administration, ensuring data accuracy, timely reporting, and efficient operations. Collaborate with teams to enhance client satisfaction and maintain high ser...

Chicago, ILRemote

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $166K *

Lead the charge in managing site contract negotiations and agreements, ensuring alignment with clinical study timelines. Collaborate with cross-functional teams to enhance contract processes and mento...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Contribute to the development of our sales team by implementing systems for skill enhancement, performance tracking, and strategic field execution, aiming for excellence in agency collaborations and m...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $190K *

The Consulting Manager for Workday Benefits will lead teams in delivering complex implementations and system optimizations for Workday Benefits. This role requires expertise in benefits administration...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.