Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$185K *

Lead the charge in developing innovative iOS applications for emergency response. Collaborate across teams to implement offline-first architectures, drive best practices, and mentor developers, ensuri...

United StatesRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Innovate your career by developing cutting-edge virtual embedded control systems. Collaborate with cross-functional teams to create and validate virtual electronic control units, enhancing automotive...

Milford, MIRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Champion innovation by integrating AI tools into workflows, enhancing research and consulting capabilities. Collaborate across teams to develop AI products, drive adoption, and foster a culture of con...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Support product portfolio activities by leveraging technical expertise to enhance customer satisfaction, resolve challenges, and collaborate with cross-functional teams, driving effective solutions in...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $125K *

Join a team that's shaping the future of federal technology solutions. As a Technical Lead, you'll guide product development, oversee architecture, and mentor teams while ensuring compliance and secur...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $125K *

Engage as a Technical Lead, guiding product architecture and sprint execution while mentoring teams and ensuring compliance with VA standards. Drive technical strategy and oversee troubleshooting for...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Unlock potential by leading software systems management and optimization across a global portfolio. Collaborate with business and technology leaders to enhance operational efficiency, drive innovation...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Transform the e-commerce landscape by leading backend architecture and integrations on Adobe Commerce. Drive performance optimization, mentor developers, and ensure operational reliability while colla...

Oregon, USRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$162K - $180K *

Join a team that's redefining global operations for Remote Assistance, driving program launch and evolution across diverse AV partners. This role demands high autonomy and strategic decision-making to...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$135K - $160K *

Lead the charge in SAP S/4 HANA Brownfield Migration projects, providing technical leadership and driving scalable solutions. Collaborate with stakeholders and teams to ensure project success while ad...

Jacksonville, FLRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Accelerate progress at acquiring new enterprise customers through consultative sales, building executive relationships, and leading complex multi-solution deals in cybersecurity, cloud, and managed se...

North Carolina, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Lead the charge in acquiring new enterprise customers across diverse technology solutions. Drive complex sales cycles, build executive relationships, and deliver tailored solutions while focusing on n...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$120K - $160K *

Accelerate progress at the forefront of enterprise solutions sales, driving new business development across cybersecurity, cloud, and AI technologies. Build executive relationships and lead complex sa...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$100K - $120K *

Unlock potential by leading software development initiatives and guiding a high-performing team. Collaborate with cross-functional partners to ensure cohesive delivery and operational excellence in a...

Davenport, IARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $180K *

Elevate your career by enhancing platform capabilities within the FAA's ServiceNow environment. Drive integration and optimize services through agile practices, ensuring seamless data flow and improve...

Tennessee, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$108K - $130K *

Lead the charge in enhancing ServiceNow capabilities within the FAA, driving seamless integrations and optimizing workflows through agile methodologies to support enterprise objectives and improve use...

Tennessee, USRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by developing security documentation and consulting on architecture. Collaborate with teams to identify vulnerabilities, perform penetration testing, and implement security improvemen...

Plano, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$65K - $108K *

Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $187K *

Transform the Time & Attendance engineering team by leading technical delivery, fostering collaboration, and driving platform modernization to enhance healthcare workforce solutions and ensure data ac...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Lead the development of innovative Generative AI solutions, overseeing end-to-end processes from design to deployment. Collaborate with cross-functional teams to enhance enterprise systems and ensure...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate your career by collaborating with cross-functional teams to enhance business operations, streamline processes, and drive value through effective analysis and documentation. Your expertise will...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$132K - $199K *

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $193K *

Join a team that's redefining software engineering excellence by leading high-performing teams in building and modernizing enterprise applications. Drive technical strategy, foster innovation, and ens...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...

Florida, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.