Application Support Lead Jobs

Explore Application Support Lead opportunities with organizations seeking experienced professionals to keep business-critical applications reliable, secure, and responsive. These leaders coordinate support teams, resolve complex service issues, and partner with engineering, infrastructure, product, and business stakeholders to improve the application experience.

Ladders features vetted professional jobs that pay $100,000 or more, including senior application support and IT operations leadership roles. Browse openings to find positions that match your technical expertise, leadership experience, and career goals.

What Does an Application Support Lead Do?

An Application Support Lead oversees the day-to-day support of software applications and related services. Responsibilities may include managing escalations, coordinating incident response, monitoring service levels, improving support processes, and ensuring users receive timely, effective assistance. The role often bridges technical teams and business users, translating operational needs into clear priorities and resolutions.

Skills and Qualifications

Employers commonly look for strong troubleshooting and analytical skills, experience supporting enterprise applications, and the ability to lead or mentor technical teams. Familiarity with incident, problem, and change management; service-level agreements; monitoring tools; databases; cloud platforms; and IT service management practices can be valuable. Clear communication, sound judgment, and a customer-focused approach are essential when coordinating high-impact issues.

Career Opportunities and Compensation

Application Support Leads work across industries such as financial services, healthcare, technology, retail, and professional services. Depending on the organization, the role may lead to positions such as Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations. Compensation varies based on location, industry, scope, and experience. Find vetted opportunities paying $100,000 or more on Ladders.

Find Application Support Lead Jobs on Ladders

Search Application Support Lead jobs to compare senior-level opportunities and identify roles aligned with your background. Review each listing for responsibilities, required technologies, team scope, and location, then apply to positions that support your next career move.

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$56K - $114K *

Drive the development and support of innovative ECM solutions in an Agile environment, focusing on workflow automation and integration with enterprise applications. Collaborate with cross-functional t...

Lansing, MIRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Engineer a cutting-edge Commercial Lines insurance platform, focusing on microservices architecture. Collaborate with cross-functional teams to define and deliver robust solutions that enhance underwr...

New York, NYRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Develop a cutting-edge microservices architecture for a greenfield Commercial Lines insurance platform, focusing on underwriting, rating, and policy administration while collaborating with cross-funct...

CanadaRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in architecting a cutting-edge Commercial Lines insurance platform, focusing on microservices and event-driven architecture. Collaborate with cross-functional teams to define and deliv...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Champion the design and implementation of scalable data pipelines, ensuring data integrity and availability. Collaborate with cross-functional teams to optimize data workflows and enhance infrastructu...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform integration testing by collaborating with leads to ensure high-quality, validated solutions. Drive operational testing and develop strategies that meet clinical standards, enhancing client s...

Wellesley, MARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $106K *

Shape the future of technical support by ensuring reliable operation of Shared System Maintainer cycles. Collaborate with developers and analysts to enhance testing environments and troubleshoot issue...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$116K - $175K *

Transform your career by leading quality assurance for a large-scale cloud migration. Drive strategic test planning, automation, and team mentorship while ensuring high-quality standards and stakehold...

Virginia, USRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Architect innovative application solutions across multiple customer engagements, guiding engineering teams and supporting pre-sales efforts. Drive technical direction, ensure project success, and enha...

Chicago, ILRemote

Today

  •   Less than 5 years exp.  •   Transportation

$140K - $170K *

Drive the development of AI agents, shaping architecture and standards while ensuring production quality. Collaborate with Product Managers to enhance product lifecycle efficiency and foster team grow...

CanadaRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Collaborate with sales and IT teams to transform operational data into actionable insights, ensuring effective system configuration and user adoption across Salesforce, CRM, and laboratory platforms t...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$108K - $162K *

Lead the charge in delivering exceptional technical support and project leadership for Digital CMU solutions. Collaborate with teams to ensure successful implementations, optimize system performance...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$84K - $167K *

Drive impactful AI evaluations by leading business analysis initiatives, collaborating with diverse teams to ensure proposed solutions meet real needs and deliver measurable value, ultimately guiding...

Durham, NCRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Drive engineering excellence as a Software Engineer Team Lead, guiding a team while collaborating with enterprise clients to create innovative, scalable solutions. Balance hands-on coding and mentorin...

Mississauga, ONRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$82K - $172K *

Transform your career by leading the integration of Oracle EBS and Cloud EPM. Spearhead data flow management and architectural redesign while collaborating with technical teams to enhance financial sy...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $127K *

Transform software solutions by developing, analyzing, and optimizing applications. Collaborate with teams to enhance operational efficiency and deliver innovative technology for diverse industries in...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $120K *

Lead the charge in quality engineering for critical assessment platforms, driving testing excellence and automation maturity. Collaborate with cross-functional teams to ensure reliability and scalabil...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $160K *

Join a team that's transforming established businesses by leading software engineering efforts. Drive modernization, coach teams, and implement innovative solutions while delivering high-quality softw...

CanadaRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Take ownership of software engineering initiatives within established companies. Lead teams, modernize development processes, and enhance code quality while delivering impactful software solutions. Co...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Optimize operational excellence in healthcare IT by managing production support, driving issue resolution, and ensuring timely reporting for customer-facing technology delivery...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...

Chicago, ILRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate your career by leveraging your SAP EHS expertise to guide enterprises through complex regulatory landscapes. Collaborate with teams to develop tailored solutions that enhance compliance and dr...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $135K *

Support growth by coaching client-facing professionals to enhance pipelines, advance opportunities, and strengthen client relationships. Collaborate with leaders to execute strategies and drive measur...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does an Application Support Lead do?question toggle

    An Application Support Lead directs application support activities, oversees escalations and incident response, guides support staff, and works with technical and business teams to maintain reliable services and improve user experience.

  • What qualifications are typically required for Application Support Lead jobs?question toggle

    Requirements vary, but employers often seek experience in application or production support, strong troubleshooting skills, team leadership, and knowledge of incident and problem management. Experience with relevant enterprise systems, monitoring tools, databases, cloud services, or IT service management frameworks may also be requested.

  • What skills are important for an Application Support Lead?question toggle

    Key skills include technical problem-solving, prioritization, communication, stakeholder management, incident coordination, and the ability to mentor a team. A customer-focused mindset and comfort working under pressure are also useful.

  • How much do Application Support Leads earn?question toggle

    Pay varies by employer, location, industry, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so candidates can explore qualifying Application Support Lead opportunities on the site.

  • What career paths can follow an Application Support Lead role?question toggle

    Experienced leads may progress to Application Support Manager, IT Operations Manager, Service Delivery Manager, or Director of Application Operations roles, depending on their interests and experience.